Comment 4 for bug 891499

Revision history for this message
Gary Lasker (gary-lasker) wrote :

Hi Anderson, thanks for the info, that's exactly what we needed. It seems that a local cache file that Software Center uses has become corrupted and that is causing this issue. First, so that we can take a look at the file to see exactly what went wrong, could you please attached the following file to this bug?:

   /var/lib/apt-xapian-index/cataloged_times.p

After you've done that, you can restore normal Software Center operation as follows. Please shut down Software Center (if it is running) and type the following command into a terminal window to delete the corrupted file:

  $ sudo rm /var/lib/apt-xapian-index/cataloged_times.p

After this, Software Center should start normally. Please let us know if it does not, or if have you any further problems.

I'll leave this bug open for the moment as we need to make a fix in Software Center itself such that it no longer hangs under this (albeit rare) error condition.

Thank you for taking the time to help us to improve Software Center! As always, be sure to report any and all issues that you may encounter. Thanks again!

Best regards,
Gary