Ubuntu

clean 11.04 install. Software center doesn't install apps

Reported by cfraenkel on 2011-05-08
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: software-center

Press "install" button, nothing happens (other than the window flickers). Apps installing fine in Synaptic.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: software-center 4.0
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Sun May 8 12:11:13 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

cfraenkel (cfraenkel) wrote :
Joshua Lückers (joshualuckers) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

Changed in software-center (Ubuntu):
status: New → Incomplete

Is it reproducible: Yes, I can't get it to NOT occur.

Specific steps to reproduce: ?? Who knows? This was a clean install on a new partition. /home is on another partition, and it is shared between multiple OS partitions (the others are running 10.10).

The problem happens every time I try to install something using the software center (normal stuff - galculator, vim, vlc, gimp etc). The software center appears to be running normally, except that when you click on "instal" nothing happens. All attempted packages installed just fine using synaptic.

cheers

cris

--- On Sun, 5/8/11, Joshua Lückers <email address hidden> wrote:

> From: Joshua Lückers <email address hidden>
> Subject: [Bug 779595] Re: clean 11.04 install. Software center doesn't install apps
> To: <email address hidden>
> Date: Sunday, May 8, 2011, 12:28 PM
> Thank you for taking the time to
> report this bug and helping to make
> Ubuntu better. Please answer these questions:
>
> * Is this reproducible?
> * If so, what specific steps should we take to recreate
> this bug?
>
> This will help us to find and resolve the problem.
>
> ** Changed in: software-center (Ubuntu)
>        Status: New =>
> Incomplete
>
> --
> You received this bug notification because you are a direct
> subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/779595
>
> Title:
>   clean 11.04 install.  Software center doesn't
> install apps
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/779595/+subscribe
>

Aaron Peachey (aaronp) wrote :

Hi cfraenkel, to take a look at this issue we will need a bit more information that might help us work out the root cause.
Can you please run Software Centre from the terminal by typing 'software-center' (without the quotes) and then try to install something.
Hopefully, this will produce some output in the terminal that you can paste or attach back here so we can try to figure out what the problem is.
Thanks

cfraenkel (cfraenkel) wrote :

Hi Aaron

Here's what was printed in terminal. Last line @8:15 was shown after pressing "install" with Graphical Disk Map:

cris@chipotle:~$ software-center
/usr/share/software-center/softwarecenter/app.py:1190: Warning: g_object_set_qdata: assertion `G_IS_OBJECT (object)' failed
  self.window_main.show_all()
2011-05-09 08:13:43,348 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/pymodules/python2.7/zeitgeist/client.py', 367, 'reconnect_monitors')'
2011-05-09 08:13:43,348 - zeitgeist.client - INFO - Reconnected to Zeitgeist engine...
/usr/share/software-center/softwarecenter/SimpleGtkbuilderApp.py:50: Warning: g_object_set_qdata: assertion `G_IS_OBJECT (object)' failed
  gtk.main()
2011-05-09 08:13:46,295 - softwarecenter.app - INFO - software-center-agent finished with status 1
2011-05-09 08:15:11,232 - softwarecenter.backend - WARNING - _on_trans_error: org.freedesktop.PolicyKit.Error.Failed: ('system-bus-name', {'name': ':1.94'}): org.debian.apt.install-or-remove-packages

*****************************************************************

Just checking if it made a difference, ran same command with sudo. This time, got a warning the first time install was pressed:

2011-05-09 08:21:12,459 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/share/software-center/softwarecenter/db/database.py', 154, 'open')'
2011-05-09 08:21:12,459 - root - WARNING - failed to add sca db Couldn't stat '/root/.cache/software-center/software-center-agent.db' (No such file or directory)
/usr/share/software-center/softwarecenter/apt/aptcache.py:45: Warning: g_object_set_qdata: assertion `G_IS_OBJECT (object)' failed

Then second time install was pressed, the install proceeded normally with " gtk.main_iteration() " in the terminal.

PS - without sudo, pressing install multiple times doesn't do anything different, just repeates same policykit error note.

cris

--- On Sun, 5/8/11, Aaron Peachey <email address hidden> wrote:

> From: Aaron Peachey <email address hidden>
> Subject: [Bug 779595] Re: clean 11.04 install. Software center doesn't install apps
> To: <email address hidden>
> Date: Sunday, May 8, 2011, 4:38 PM
> Hi cfraenkel, to take a look at this
> issue we will need a bit more information that might help us
> work out the root cause.
> Can you please run Software Centre from the terminal by
> typing 'software-center' (without the quotes) and then try
> to install something.
> Hopefully, this will produce some output in the terminal
> that you can paste or attach back here so we can try to
> figure out what the problem is.
> Thanks
>
> --
> You received this bug notification because you are a direct
> subscriber
> of the bug.
> https://bugs.launchpad.net/bugs/779595
>
> Title:
>   clean 11.04 install.  Software center doesn't
> install apps
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/779595/+subscribe
>

Aaron Peachey (aaronp) wrote :

Thanks again. This issue appears to have been reported on bug # 775425 which I can now mark as confirmed.
I've marked this as a duplicate of that bug and we will track this issue on the other report, so if you have any more info or comments please use the other bug report.

Thanks again for your follow up.

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