software center works only if started from terminal with "sudo"

Bug #775425 reported by rlamsfuss
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: software-center

After serveral actualizations the software-center works only if started from terminal with "sudo". Started from the menu, it will just do nothing when pushing the "install" button. This does noet occur when started from terminal with "sudo".

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: software-center 3.0.8
ProcVersionSignature: Ubuntu 2.6.35-28.50-generic 2.6.35.11
Uname: Linux 2.6.35-28-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
CheckboxSubmission: 2a5f99719479ac1542b190a606daafea
CheckboxSystem: 3a099e6025b6966c7dc0b35e6bf85b5f
Date: Mon May 2 10:56:19 2011
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=de_DE:es_ES:fr_FR:fr:de:de_AT:de_BE:de_CH:de_LI:de_LU:es:es_AR:es_BO:es_CL:es_CO:es_CR:es_DO:es_EC:es_GT:es_HN:es_MX:es_NI:es_PA:es_PE:es_PR:es_PY:es_SV:es_US:es_UY:es_VE:fr_BE:fr_CA:fr_CH:fr_LU
 LANG=de_DE.utf8
 SHELL=/bin/bash
SourcePackage: software-center

Revision history for this message
rlamsfuss (rlamsfuss) wrote :
Revision history for this message
Gary Lasker (gary-lasker) wrote :

Hi rlamsfuss, thanks for your bug report. Indeed it should not be necessary (nor is it recommended) to start software-center with sudo. Would you please open a terminal and start software-center normally (no sudo), and past the output here? That will help us to determine what is preventing startup on your machine. Thanks!

Changed in software-center (Ubuntu):
status: New → Incomplete
Revision history for this message
rlamsfuss (rlamsfuss) wrote :

This is what appears in the terminal when trying to install software without having startet it with sudo:

"rlamsfuss@rlamsfuss-desktop:~$ software-center
2011-05-02 19:06:52,664 - softwarecenter.app - INFO - software-center-agent finished with status 1
2011-05-02 19:07:24,340 - softwarecenter.backend - WARNING - _on_trans_error: org.freedesktop.PolicyKit.Error.Failed: ('system-bus-name', {'name': ':1.98'}): org.debian.apt.install-or-remove-packages"

Revision history for this message
Aaron Peachey (aaronp) wrote :

Marking this as confirmed, since another user has experienced the same issue (duplicate bug # 779595).

Changed in software-center (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Aaron Peachey (aaronp) wrote :

Additional info from the duplicate bug report that appears to be relevant and/or different to the details in this bug:
The issue is occuring on a clean Natty amd64 install on a new partition with /home on another partition (shared between multiple OS partitions - the others are running 10.10)

Revision history for this message
Chris M (chris-threesheets) wrote :

I am also suffering from this bug. Software Center and Update Manager initially worked but now exhibit these exact same symptoms. I can't pin down an exact change that may have caused this.

I am willing to provide any detail or debugging steps necessary to troubleshoot this issue.

Revision history for this message
Kiwinote (kiwinote) wrote :

Hi! Thanks for your bug report. We are tracking this issue over at bug 785117. Please continue to report any bugs you may find in software-center. Thanks again for your help!

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