Comment 4 for bug 676813

Sorry for the delayed response.

To help further investigate this bug it would be helpful if you could attach further files to the bug. To do this, please use the "Add attachment or patch" button at the bottom of the page.

The first file to attach is syslog - which is located in the /var/log/installer directory. To get a copy of this file you need to type the command "sudo chown <your username>: ~/installer.syslog" (with your actual username inserted) into the terminal. This will then copy the file into the Home Folder, where you can post it here.

The second file to attach is the ~/.xsession-errors file. This is located within your Home Folder. However, the file is hidden, therefore to view it you can press Ctrl + H. Then, locate the ~/.xsession-errors file within the Home Folder and post here.

The third file to attach is the Xorg.0.log file. This is located at /var/log/Xorg.0.log. This can be located by accessing Computer (within Places) and then accessing the var and log folders to find the Xorg.0.log.file.

Finally, you need to run this command from the terminal "sudo software-center > /tmp/sc.log 2>&1". This will load the Software Center. Then try and install a piece of software, after you have received the error you should then close the Software Center. This would have generated a file located at /tmp/sc.log (again accessible from Computer). Locate this file and again post it to your response.

Thanks.