Comment 6 for bug 540559

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Kiwinote (kiwinote) wrote : Re: The screenshoot does not load

Hi Guigui. Thanks for this bug report. What I notice in your video is that the spinner is still spinning. This would imply that software-center does not yet know whether a screenshot is available or not. My first guess would be that either your internet connection was quite slow at the time, or (more likely) that the screenshots server was temporarily unavailable. This is just a guess, so it might be wrong, but would you mind testing this again to see if it is reproducible, or whether it was a temporary issue. Thanks.

(There is a separate bug (LP: #537418) open about giving the impression that a screenshot is available when it isn't, but this is a separate issue than what is occurring in your video.)