Error trying to install Psychonauts from Humble Bundle

Bug #1011948 reported by T_W
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I am having problems installing the Humble Bundle via software-center.

I just installed Bastion, and I am now trying to install Psychonauts. The install process seems to hang.

I started software-center from a console to debug. I am seeing an error like the following:

2012-06-12 01:43:58,849 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/python2.7/dist-packages/dbus/connection.py', 234, 'maybe_handle_message')'
2012-06-12 01:43:58,848 - dbus.connection - ERROR - Exception in handler for D-Bus signal:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 230, in maybe_handle_message
    self._handler(*args, **kwargs)
  File "/usr/lib/python2.7/dist-packages/aptdaemon/client.py", line 634, in _on_property_changed
    self.emit("progress-details-changed", *value)
TypeError: could not convert type dbus.Int64 to (null) required for parameter 3
2012-06-12 01:43:58,850 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/python2.7/dist-packages/dbus/connection.py', 234, 'maybe_handle_message')'
2012-06-12 01:43:58,850 - dbus.connection - ERROR - Exception in handler for D-Bus signal:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 230, in maybe_handle_message
    self._handler(*args, **kwargs)
  File "/usr/lib/python2.7/dist-packages/aptdaemon/client.py", line 612, in _on_property_changed
    self.emit("progress-download-changed", *value)
TypeError: could not convert type dbus.Int64 to (null) required for parameter 3

It seems to be printed every second. In software-center, the GUI says "Installing...." but the Progress button does not show any installs in progress (see screenshot).

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: software-center 5.2.2.2
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic-pae 3.2.16
Uname: Linux 3.2.0-24-generic-pae i686
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu8
Architecture: i386
Date: Tue Jun 12 01:39:06 2012
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
T_W (walshtc) wrote :
Revision history for this message
T_W (walshtc) wrote :

$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04 LTS
Release: 12.04
Codename: precise

$ dpkg -l software-center
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Description
+++-=============================-=============================-==========================================================================
ii software-center 5.2.2.2 Utility for browsing, installing, and removing software

Revision history for this message
Gary Lasker (gary-lasker) wrote :

Hi T_W, and thanks for your report and the excellent, detailed information. This appears to be a duplicate of bug 1011780, so I will mark it as such. I will also copy your debug info over to that bug as it is likely to be the key to fixing this bug.

Please follow the progress of the fix over at bug 1011780, and please do add any comments or additional information that you feel might be helpful.

Many thanks!

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
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