trying to install psychonauts enters infinite crash loop

[Gerry JJ]

WORKAROUND:
Until this bug is fixed, you can install Psychonauts using a terminal as shown:
  $ sudo apt-get install psychonauts

---
Installing Psychonauts from the Ubuntu Software Center eventually (after downloading) caused the software center to repeatedly crash and pop up a new crash report dialog every few seconds (before previous ones were closed). Had to killall -9 software-center and apport-gtk.

After this happened, simply launching the software center caused the crash loop to happen again. Launching and killing it a few times seems to have fixed it.

Also, the size of the psychonauts package is reported as 134.9 MB in stead of 4.1 GB.

$ lsb_release -rd
Description: Ubuntu 12.04 LTS
Release: 12.04

Ubuntu Software Center version 5.2.2.2

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[GonzoDark (gonzo-dark)]

Mine said 130.6MB instead of 134.9 MB like yours did, but the rest is exactly the same.

[GonzoDark (gonzo-dark)]

I cleared the cache from the terminal by typing the following:

sudo apt-get clean

That fixed the problem with Ubuntu Software Center repeatedly crashing and it is downloading just fine now. (But the file-size bug is still present as I currently have downloaded 880,2 MB out of 133,3 MB :S )

I think clearing the cache really did the job :-) (I will return shortly with an answer)

[GonzoDark (gonzo-dark)]

The symptoms started to reappear at 2.1 GB (I tested it twice just to be sure)

So clearing the cache did not fix it after all :/

[Gary Lasker (gary-lasker)]

Hello Gerry and GonzoDark. Thanks very much for reporting this issue. I have tagged this to escalate the issue and we will investigate it right away. Please be sure to let us know any further details that you think might be useful.

Many thanks!
Gary

[Kiwinote (kiwinote)]

This is probs the same issue as https://errors.ubuntu.com/bucket/?id=/usr/share/software-center/software-center:ValueError:_handler:_on_progress_details_changed:function

ie:

Traceback (most recent call last):
  File "/usr/share/software-center/softwarecenter/backend/installbackend_impl/aptd.py", line 131, in _handler
    return real_handler(trans, *args)
  File "/usr/share/software-center/softwarecenter/ui/gtk3/models/pendingstore.py", line 174, in _on_progress_details_changed
    current_bytes_str = GLib.format_size(current_bytes)
  File "/usr/lib/python2.7/dist-packages/gi/types.py", line 43, in function
    return info.invoke(*args, **kwargs)
ValueError: -2142379072 not in range 0 to 18446744073709551615

[Gary Lasker (gary-lasker)]

Some additional information from duplicate bug 1011948:

---

I am having problems installing the Humble Bundle via software-center.

I just installed Bastion, and I am now trying to install Psychonauts. The install process seems to hang.

I started software-center from a console to debug. I am seeing an error like the following:

2012-06-12 01:43:58,849 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/python2.7/dist-packages/dbus/connection.py', 234, 'maybe_handle_message')'
2012-06-12 01:43:58,848 - dbus.connection - ERROR - Exception in handler for D-Bus signal:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 230, in maybe_handle_message
    self._handler(*args, **kwargs)
  File "/usr/lib/python2.7/dist-packages/aptdaemon/client.py", line 634, in _on_property_changed
    self.emit("progress-details-changed", *value)
TypeError: could not convert type dbus.Int64 to (null) required for parameter 3
2012-06-12 01:43:58,850 - softwarecenter.fixme - WARNING - logs to the root logger: '('/usr/lib/python2.7/dist-packages/dbus/connection.py', 234, 'maybe_handle_message')'
2012-06-12 01:43:58,850 - dbus.connection - ERROR - Exception in handler for D-Bus signal:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 230, in maybe_handle_message
    self._handler(*args, **kwargs)
  File "/usr/lib/python2.7/dist-packages/aptdaemon/client.py", line 612, in _on_property_changed
    self.emit("progress-download-changed", *value)
TypeError: could not convert type dbus.Int64 to (null) required for parameter 3

It seems to be printed every second. In software-center, the GUI says "Installing...." but the Progress button does not show any installs in progress (see screenshot).

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: software-center 5.2.2.2

[T_W (walshtc)]

One workaround: I was able to 'apt-get install psychonauts' to workaround the issue. This command was run after trying to install via software-center.

I noticed that the 'apt-get update' ran quite slowly for some of the private PPAs. Were there any issues with the Canonical repos last night?

[Michael Vogt (mvo)]

I think this is actually the aptdaemon bug #981124 that we are hitting here. I uploaded a fix into precise-proposed and I think it only affects i386, this is why I was not able to reproduce this myself. Could you please confirm that you run on a i386 system (in a terminal you can type: "dpkg --print-architecture").

[Gerry JJ (gerryjo)]

No, I'm on x86-64. Should've said that initially, sorry about that.

$ dpkg --print-architecture
amd64

[Jonas Schwabe (jonas-schwabe)]

Definitely happens on 64bit systems, too.
I have the same issues.

[Michael Vogt (mvo)]

Thanks for this updated information. Could you please check if that issue is also happening with the 0.43+bzr805-0ubuntu2 version of aptdaemon that is currently in precise-proposed?

[Gerry JJ (gerryjo)]

Just checked, and it seems to be fixed in that version! Download size was reported correctly, and there were no crashes. Tested on amd64.

[Michael Vogt (mvo)]

Thanks a lot Gerry! Would be nice to get some more confirmation about this, but that looks very promising :)

[Michael Vogt (mvo)]

I set this to "fix commited" now based on the feedback in comment #13.

[Eduardo Amengual Risso (dvm-amengual)]

when it will release?

[Gary Lasker (gary-lasker)]

Based on Michael's comment #9, I'll set this one as a duplicate of bug 981124. Eduardo, this fix should be released now in the latest version of aptdaemon in precise-updates. Please do an update of your system and then verify that you have the current version using the command:

  $ apt-cache policy aptdaemon

This will let you verify that you have the current version of aptdaemon which is .43+bzr805-0ubuntu2, as shown:

  aptdaemon:
  Installed: 0.43+bzr805-0ubuntu2
  Candidate: 0.43+bzr805-0ubuntu2
  Version table:
 *** 0.43+bzr805-0ubuntu2 0
        500 http://archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     0.43+bzr805-0ubuntu1 0
        500 http://archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

Many thanks!

[Eduardo Amengual Risso (dvm-amengual)]

I have the current version, thanks!!