Software Center Install Error: Files not found

[Travis Taylor]

[Needs Description]

BEGIN APPORT INFORMATION
---
ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: software-center 2.0.7
ProcVersionSignature: Ubuntu 2.6.32-41.89-generic 2.6.32.59+drm33.24
Uname: Linux 2.6.32-41-generic i686
Architecture: i386
Date: Wed Jun 6 21:37:11 2012
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
PackageArchitecture: all
SourcePackage: software-center
Title: package software-center 2.0.7 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
---
END APPORT INFORMATION

[Evan Peck (colors)]

Some suspicious looking errors:

file does not exist: /usr/share/software-center/softwarecenter/apt/__init__.py
file does not exist: /usr/share/software-center/softwarecenter/db/__init__.py
file does not exist: /usr/share/software-center/softwarecenter/view/__init__.py
file does not exist: /usr/share/software-center/softwarecenter/view/widgets/__init__.py

Are you upgrading from 9.10 Karmic Koala to 12.04 LTS Precise Pangolin?

Thanks!
Evan Peck ;~)

[Travis Taylor (travistaylor2525)]

I' not sure Evan, I am new to linux and got these errors when I downloaded
updates from the update center. Just wanted to make sure it wasn't anything
to worry about I guess.

On Wed, Jun 6, 2012 at 10:34 PM, Evan Peck <email address hidden> wrote:

> Some suspicious looking errors:
>
> file does not exist:
> /usr/share/software-center/softwarecenter/apt/__init__.py
> file does not exist:
> /usr/share/software-center/softwarecenter/db/__init__.py
> file does not exist:
> /usr/share/software-center/softwarecenter/view/__init__.py
> file does not exist:
> /usr/share/software-center/softwarecenter/view/widgets/__init__.py
>
> Are you upgrading from 9.10 Karmic Koala to 12.04 LTS Precise Pangolin?
>
> Thanks!
> Evan Peck ;~)
>
>
> ** Summary changed:
>
> - package software-center 2.0.7 failed to install/upgrade: subprocess
> installed post-installation script returned error exit status 1
> + Software Center Install Error: Files not found
>
> ** Description changed:
>
> - i am not sure what this bug is i was just reporting it.
> + [Needs Description]
>
> + BEGIN APPORT INFORMATION
> + ---
> ProblemType: Package
> DistroRelease: Ubuntu 10.04
> Package: software-center 2.0.7
> ProcVersionSignature: Ubuntu 2.6.32-41.89-generic 2.6.32.59+drm33.24
> Uname: Linux 2.6.32-41-generic i686
> Architecture: i386
> Date: Wed Jun 6 21:37:11 2012
> ErrorMessage: subprocess installed post-installation script returned
> error exit status 1
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> PackageArchitecture: all
> SourcePackage: software-center
> Title: package software-center 2.0.7 failed to install/upgrade:
> subprocess installed post-installation script returned error exit status 1
> + ---
> + END APPORT INFORMATION
>
> ** Changed in: software-center (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1009794
>
> Title:
> Software Center Install Error: Files not found
>
> Status in “software-center” package in Ubuntu:
> Incomplete
>
> Bug description:
> [Needs Description]
>
> BEGIN APPORT INFORMATION
> ---
> ProblemType: Package
> DistroRelease: Ubuntu 10.04
> Package: software-center 2.0.7
> ProcVersionSignature: Ubuntu 2.6.32-41.89-generic 2.6.32.59+drm33.24
> Uname: Linux 2.6.32-41-generic i686
> Architecture: i386
> Date: Wed Jun 6 21:37:11 2012
> ErrorMessage: subprocess installed post-installation script returned
> error exit status 1
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
> PackageArchitecture: all
> SourcePackage: software-center
> Title: package software-center 2.0.7 failed to install/upgrade:
> subprocess installed post-installation script returned error exit status 1
> ---
> END APPORT INFORMATION
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1009794/+subscriptions
>

[Evan Peck (colors)]

Travis,

Go to System Settings -> Details
and tell me what it says.
OR Do you know what version of Ubuntu you are on right now?
Also, please do not reply to Emails about this, instead comment at https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1009794

Muchas Gracias!
Evan Peck ;~)

[Gary Lasker (gary-lasker)]

Hi Travis, and Evan! Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 647349, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

I will copy over Evan's request for info to the duplicate, as it will be very useful for us to have details about the version being upgraded to so that we can try to reproduce this issue ourselves.

Many thanks for your help!
Gary