Ubuntu
snapd package

  1. Bug #1968883
  2. Comment #9

Comment 9 for bug 1968883

Revision history for this message
w (scannerbro) wrote :

I am having the same issue with my PrimeFilmXE. This is keeping me from using the scanner at all

Turning the scanner on results in:
Nov 30 23:39:31 comp kernel: [ 1307.971339] usb 3-3: new high-speed USB device number 12 using xhci_hcd
Nov 30 23:39:31 comp kernel: [ 1308.120562] usb 3-3: New USB device found, idVendor=05e3, idProduct=0145, bcdDevice= 3.02
Nov 30 23:39:31 comp kernel: [ 1308.120568] usb 3-3: New USB device strings: Mfr=0, Product=0, SerialNumber=0
Nov 30 23:38:51 comp rtkit-daemon[2474]: Supervising 6 threads of 4 processes of 1 users.
Nov 30 23:39:31 comp systemd-udevd[9342]: 3-3: Process '/usr/lib/snapd/snap-device-helper bind snap_cups_cupsd /devices/pci0000:00/0000:00:07.1/0000:0a:00.3/usb3/3-3 189:267' failed with exit code 1.
Nov 30 23:39:31 comp systemd-udevd[9342]: 3-3: Process '/usr/lib/snapd/snap-device-helper bind snap_cups_ippeveprinter /devices/pci0000:00/0000:00:07.1/0000:0a:00.3/usb3/3-3 189:267' failed with exit code 1.

And after a while a timeout of some kind:

Nov 30 23:41:02 comp kernel: [ 1399.015668] usb 3-3: USB disconnect, device number 12
Nov 30 23:40:56 comp rtkit-daemon[2474]: message repeated 13 times: [ Supervising 6 threads of 4 processes of 1 users.]
Nov 30 23:41:02 comp systemd-udevd[9743]: 3-3: Process '/usr/lib/snapd/snap-device-helper unbind snap_cups_cupsd /devices/pci0000:00/0000:00:07.1/0000:0a:00.3/usb3/3-3 189:267' failed with exit code 1.
Nov 30 23:41:02 comp systemd-udevd[9743]: 3-3: Process '/usr/lib/snapd/snap-device-helper unbind snap_cups_ippeveprinter /devices/pci0000:00/0000:00:07.1/0000:0a:00.3/usb3/3-3 189:267' failed with exit code 1.