Ubuntu update disconnected all snaps
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
snapd |
Fix Committed
|
High
|
Paweł Stołowski | ||
snapd (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
Computer installed some updates on shutdown yesterday and this morning. Update appears to have deleted all snap packages. Icons remain but (most) programs will not load.
Would really like to restore lost programs and files. Especially Authy authentication app.
Typing snap list in terminal shows programs still installed. Folders in snap folder retain paths but folders are empty.
Using Ubuntu 21.04
[Edit: snap is not snapd, See comment #3 for snapd results] ________________
apt-cache policy snap
snap:
Installed: (none)
Candidate: 2013-11-29-11
Version table:
2013-11-29-11 500
500 http://
_______
Shows snap as not installed but WAS installed, whichever version comes packaged with latest Ubuntu.
Results of Snap List:
_______
marcos@
Name Version Rev Tracking Publisher Notes
atom 1.57.0 282 latest/stable snapcrafters classic
authy 1.8.4 6 latest/stable twilio-authy -
brackets 1.14.1 138 latest/stable snapcrafters classic
chartgeany 6.2.8-1snap 12 latest/stable lucast70 -
chromium 93.0.4577.82 1753 latest/stable canonical✓ -
core 16-2.51.4 11606 latest/stable canonical✓ core
core18 20210722 2128 latest/stable canonical✓ base
core20 20210702 1081 latest/stable canonical✓ base
gimp 2.10.24 372 latest/stable snapcrafters -
gnome-3-28-1804 3.28.0-
gnome-3-34-1804 0+git.3556cb3 72 latest/stable/… canonical✓ -
gnome-3-38-2004 0+git.6ba6040 70 latest/stable canonical✓ -
gtk-common-themes 0.1-52-gb92ac40 1515 latest/stable/… canonical✓ -
hugo v0.88.1 11017 latest/stable hugo-authors -
kde-frameworks-
onlyoffice-
pocket-browser 1.6.2 10 latest/stable pocketinc -
snap-store 3.38.0-64-g23c4c77 547 latest/stable/… canonical✓ -
snapd 2.51.4 12883 latest/stable canonical✓ snapd
_______
please help
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: snap (not installed)
ProcVersionSign
Uname: Linux 5.11.0-34-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.3
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 16 12:44:09 2021
InstallationDate: Installed on 2021-01-13 (246 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: snap
UpgradeStatus: Upgraded to hirsute on 2021-06-10 (97 days ago)
affects: | snap (Ubuntu) → snapd (Ubuntu) |
description: | updated |
summary: |
- Recent update DELETED SNAP PROGRAMS + Ubuntu update disconnected all snaps |
Changed in snapd: | |
status: | Incomplete → Confirmed |
importance: | Undecided → High |
assignee: | nobody → Paweł Stołowski (stolowski) |
Changed in snapd: | |
status: | Confirmed → In Progress |
Trying to open snapshots folder or a few others gives the error message in the image.