Comment 94 for bug 375148

>and
> little personal interest in modems although I realise how important they
> are to others)

In general, that is the problem with the Ubuntu community.  They have "little
personal interest in modems" and falsely claim to understand how important they
are to others.  On Windows, MAC, and many other platforms, modems just work.
You don't have to hack a kernel or compile anything from source.  Like burgers
on the $1 menu, they are a 99 cent thing you can always rely on.  Not so here in
Ubuntu (and probably most Linux distros)

The entire philosophy behind fax modems in the Linux distro reflects a community
which has "little personal interest in modems".  It's not a core driver.  The
manner in which it is supported is not only cumbersome, the constant recompiling
every time a new set of headers comes out ensures device support will be
hap-hazard on a good day and a maintenance nightmare the rest of the time.

I haven't received email from On-disk saying they have shipped my CDs, but
expect to receive that today.  It will be several days before they show up.  I
will test at that time.  Until then, I have seen nothing which warrants closing
this bug.

On May 3, 2010 at 11:33 AM Daniel Holbach <email address hidden> wrote:

> Rolf: I know that you, Ahmed and others have worked together on the
> package and that lots of volunteers devote time by testing fixes,
> finding more information, etc. and that this time is valuable. I thank
> everybody for doing this work. If you know how long I've been involved
> in the Ubuntu project and its community, you can probably imagine that I
> have a good feeling for how much effort people put into Ubuntu and other
> Open Source projects.
>
> This bug report is a rare example where a lot of energy is wasted by
> blaming others and complaining instead of creating a spirit of "let's
> fix this together". I know that I personally would have had less and
> less an interest to fix things if I would have been the subject of the
> continued moaning and complaining.
>
> Ahmed closed this bug once (fix released) and that was today. I still
> don't see any new information that indicates that reopening this bug is
> warranted.
>
> Let's please all try to get back to a very focused discussion. I really
> don't want this bug report an example for how the Ubuntu QA world works,
> because it isn't.
>
> I had a chat with Rolf on IRC and this is what I (with little time, and
> little personal interest in modems although I realise how important they
> are to others) can contribute to the discussion:
>
>  - update the bug summary with a foolproof test-case
>  - work with Ahmed on an apport script to get more and information for future
>bug reports.
>
> --
> no more /dev/ttySL0 device node
> https://bugs.launchpad.net/bugs/375148
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “sl-modem” package in Ubuntu: Triaged
>
> Bug description:
> Ever since I updated to Jaunty, I cannot access the Winmodem in my Thinkpad
> X24 any longer.  This used to work fine in Hardy.  I think I have the
> necessary packages installed and even upgraded to the PPA packages from Ahmed,
> the Debian maintainer.  The dkms module is compiled fine, there just is no
> /dev/ttySL0 device node.  /dev/modem thus points into nirvana.
>
> $ dpkg -l sl-modem* dkms
> Desired=Unknown/Install/Remove/Purge/Hold
> | Status=Not/Inst/Cfg-files/Unpacked/Failed-cfg/Half-inst/trig-aWait/Trig-pend
> |/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err:
> uppercase=bad)
> ||/ Name                      Version                   Description
> +++-=========================-=========================-======================
> ============================================
> ii  dkms                      2.0.21.1-0ubuntu3         Dynamic Kernel Module
> Support Framework
> ii  sl-modem-daemon           2.9.11~20090222-1~ppa1    SmartLink software
> modem daemon
> un  sl-modem-modules          <none>                    (no description
> available)
> un  sl-modem-modules-new      <none>                    (no description
> available)
> ii  sl-modem-source           2.9.11~20090222-1~ppa1    SmartLink software
> modem driver - module building source
>
> $ ll /dev/modem
> lrwxrwxrwx 1 root root 6 2009-05-11 23:33 /dev/modem -> ttySL0
>
> To unsubscribe from this bug, go to:
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Roland Hughes, President
Logikal Solutions
(630)-205-1593  - cell
http://www.theminimumyouneedtoknow.com
http://www.infiniteexposure.net