Comment 50 for bug 375148

I was told he was the package maintainer. To me, and most of the industry,
that means a certain level of professionalism when it comes to the software
development process. At a minimum, this means two machines. One for
development and one which is regularly wiped and re-installed for testing. It
doesn't go into release until it has succeeded on a fresh install.

If you read through this and the other sl-modem bug threads you will see I'm
not the only one to ask if he actually tests anything before sending it up.
Packages have been submitted which didn't even install.

Now, you are chastising me claiming he is simply a volunteer trying to help
me. Well, I have seen evidence to the contrary in the readme files.

When you want someone to take their time testing your stuff, you don't delete
the email thread when responding. You also don't issue a one line statement
to them expecting them to have your entire build environment and symbol set,
hence, the half arsed comment.

I blew _all_ of today applying patches and trying to follow the piecemeal
instructions. Those instructions weren't even tried by the guy who gave them
to me or he would have known that the current distro source, not the source he
wanted me to try, would be downloaded, installed, and a build tried.

I actually set aside the morning to help this guy since that seems to be when
our schedules overlap. He doesn't appear to know how to use help though. He
doesn't have a test process he tried on his machine. If he had two machines,
I wouldn't even have to do this test for him. The problem he wanted help with
was determining if something from upstream had broken this. He could have
wiped his test machine and found that out. Obviously he doesn't have a test
machine, odd, but OK, I tried to help.

The simple fact is sl-modem isn't working for anybody with Karmic and Karmic
will be out in October.

I can spend some time tomorrow morning helping him, but I will only burn that
time if he provides a COMPLETE instruction set he has tried on his own
machine. Today was an absolute waste. The source code won't compile using
any of the other commands, at least it wouldn't before.

On Saturday 05 September 2009 05:02:59 pm Scott Kitterman wrote:
> seasoned_geek: Ahmed isn't paid to do this. He's a volunteer doing his
> best to help you. Using unprofessional language at him isn't helping
> either.
>

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