Simple Scan stops working after upgrade to 20.04
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
sane-backends (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
simple-scan (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
My HP5200 All-in-Oneder worked fine under 19.10, but after upgrading to 20.04, simple-scan can no
longer connect to the scanner although the printer still works fine. This is fairly critical to
my work flow and I had to boot and use Windows 10 (major ick) to work around this. NOT GOOD.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: simple-scan 3.36.0-0ubuntu1
Uname: Linux 5.6.5 x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: MATE
Date: Mon Apr 20 00:42:22 2020
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1401
dmi.board.
dmi.board.name: PRIME Z390-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.
dmi.sys.vendor: System manufacturer
summary: |
- Simple Scan can not connect to HP5200 Series Scanner after upgrade to - 20.04 + Simple Scan stops working after upgrade to 20.04 |
Thank you reporting this bug and make ubuntu better!
Did you try install hplip and hplip-gui control centre to make contact
with your scanner?