Comment 3 for bug 1073823

> During import from the camera card, shotwell is able
> to gather information about the video files

When Shotwell is able to gather video metadata, have you connected the camera directly to the computer or have you simply mounted the camera's memory card (say, via an internal SD card reader on your computer) without connecting the camera itself? I ask because, when Shotwell talks directly with cameras, communication is mediated via libgphoto2, a standard Linux camera access library. In some cases libgphoto2 is able to gather metadata that Shotwell itself cannot.