Comment 24 for bug 1851955

Hi Sri

Thanks for the information. The HP Envy does not come with an optical drive
as with many notebooks these days, so therefore none should show in BIOS.
It does have 4 USB ports and all are working. I use one for a wireless
mouse, another for a WiFi dongle (its internal WiFi card is dodgy, as seems
to happen prematurely with HP notebooks). The other two I use for USB
drives, external USB HD, external USB optical drives and and external USB
16 bit sound card etc - no problems.

*The only issue is boot failure*.

Interestingly, the same boot failure always occurs on another HP Pavilion
notebook for any OS based on Ubuntu 18.04. On my HP Envy notebook I just
installed the Debian version LDME for Mint Cinnamon that is based on Debian
rather than Ubuntu - seems to be going fine, but dual boots Zorin OS, based
on Ubuntu 18.04 and had therefore, I guess, needed the boot repair utility.

Also of interest, Mint Cinnamon 18.3 now also comes shipped with a boot
repair utility in its installation ISO. *It seems odd that both Zorin OS
and Mint 18.3, both based on Ubuntu 18.04, would develop a boot repair
utility unless they were aware of a need for one*.

Further, I had attempted to install Ubuntu 20.04 previously - zero boot
repair success, but it runs fine as a virtual machine in VirtualBox on any
notebook with any OS installed.

Ian

On Wed, Jan 29, 2020 at 6:16 AM Sri <email address hidden> wrote:

> And, just to note an observation fwiw, in response to comment #10, the
> non-existant boot order variables probably corresponded to a USB drive
> and an optical drive that were set in the BIOS Boot Order, but are
> physically not present (the actual CD/DVD and a bootable USB stick). I
> do see them set in the BIOS.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1851955
>
> Title:
> ubuntu 19.10 boot installer failed
>
> Status in efivar package in Ubuntu:
> New
> Status in grub2 package in Ubuntu:
> New
> Status in shim-signed package in Ubuntu:
> Incomplete
>
> Bug description:
> Installed on an ENVY notebook, installation afiled at the end with no
> bootloader message
>
> ProblemType: Bug
> DistroRelease: Ubuntu 19.10
> Package: ubiquity 19.10.21
> ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
> Uname: Linux 5.3.0-18-generic x86_64
> NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
> ApportVersion: 2.20.11-0ubuntu8
> Architecture: amd64
> CasperVersion: 1.427
> Date: Sun Nov 10 08:32:41 2019
> InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd
> quiet splash --- maybe-ubiquity
> LiveMediaBuild: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
> SourcePackage: ubiquity
> UpgradeStatus: No upgrade log present (probably fresh install)
>
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