Adding the following information regarding a workaround found by a customer on this exact situation @ Ubuntu Bionic 18.04.3.
He found that this should be caused by not importing UEFI:MokListRT cert 'Canonical Ltd. Master Certificate Authority, and devised the following workaround steps:
(1) Convert CA certificate in crt format to der format:
# openssl x509 -outform der -in /etc/ssl/certs/ca-certificates.crt -out new-ca.der
(2) Import the CA certificate using the mokutil tool:
# mokutil --import new-ca.der
(3) Reboot OS
(4) After reboot into MOK management interface, enter
(5) Select Enroll MOK > Yes, then input the password, then reboot
(6) After OS startup finish, we found that the kdump-tools works
root@ubuntu:~# /etc/init.d/kdump-tools status
● kdump-tools.service - Kernel crash dump capture service
Loaded: loaded (/lib/systemd/system/kdump-tools.service; enabled; vendor preset: enabled)
Active: active (exited) since Tue 2019-10-08 16:13:16 EDT; 55min ago
Main PID: 1061 (code=exited, status=0/SUCCESS)
Tasks: 0 (limit: 4915)
CGroup: /system.slice/kdump-tools.service
Oct 08 16:13:15 ubuntu systemd[1]: Starting Kernel crash dump capture service...
Oct 08 16:13:15 ubuntu kdump-tools[1061]: Starting kdump-tools: * Creating symlink /var/lib/kdump/vmlinuz
Oct 08 16:13:15 ubuntu kdump-tools[1061]: * Creating symlink /var/lib/kdump/initrd.img
Oct 08 16:13:16 ubuntu kdump-tools[1061]: * loaded kdump kernel
Oct 08 16:13:16 ubuntu kdump-tools[1318]: /sbin/kexec -p -s --command-line="BOOT_IMAGE=/boot/vmlinuz-4.15.0-55-generic root=/dev/mapper/ubuntu--vg-root ro nr_cpus=1 systemd.unit=kdump…b/kdump/vmlinuz
Oct 08 16:13:16 ubuntu kdump-tools[1321]: loaded kdump kernel
Oct 08 16:13:16 ubuntu systemd[1]: Started Kernel crash dump capture service.
Hint: Some lines were ellipsized, use -l to show in full.
Hello, all.
Adding the following information regarding a workaround found by a customer on this exact situation @ Ubuntu Bionic 18.04.3.
He found that this should be caused by not importing UEFI:MokListRT cert 'Canonical Ltd. Master Certificate Authority, and devised the following workaround steps:
(1) Convert CA certificate in crt format to der format: certs/ca- certificates. crt -out new-ca.der
# openssl x509 -outform der -in /etc/ssl/
(2) Import the CA certificate using the mokutil tool:
# mokutil --import new-ca.der
(3) Reboot OS
(4) After reboot into MOK management interface, enter
(5) Select Enroll MOK > Yes, then input the password, then reboot
(6) After OS startup finish, we found that the kdump-tools works d/kdump- tools status system/ kdump-tools. service; enabled; vendor preset: enabled) slice/kdump- tools.service
root@ubuntu:~# /etc/init.
● kdump-tools.service - Kernel crash dump capture service
Loaded: loaded (/lib/systemd/
Active: active (exited) since Tue 2019-10-08 16:13:16 EDT; 55min ago
Main PID: 1061 (code=exited, status=0/SUCCESS)
Tasks: 0 (limit: 4915)
CGroup: /system.
Oct 08 16:13:15 ubuntu systemd[1]: Starting Kernel crash dump capture service... kdump/vmlinuz kdump/initrd. img line="BOOT_ IMAGE=/ boot/vmlinuz- 4.15.0- 55-generic root=/dev/ mapper/ ubuntu- -vg-root ro nr_cpus=1 systemd. unit=kdump… b/kdump/ vmlinuz
Oct 08 16:13:15 ubuntu kdump-tools[1061]: Starting kdump-tools: * Creating symlink /var/lib/
Oct 08 16:13:15 ubuntu kdump-tools[1061]: * Creating symlink /var/lib/
Oct 08 16:13:16 ubuntu kdump-tools[1061]: * loaded kdump kernel
Oct 08 16:13:16 ubuntu kdump-tools[1318]: /sbin/kexec -p -s --command-
Oct 08 16:13:16 ubuntu kdump-tools[1321]: loaded kdump kernel
Oct 08 16:13:16 ubuntu systemd[1]: Started Kernel crash dump capture service.
Hint: Some lines were ellipsized, use -l to show in full.