Comment 14 for bug 229343

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Sandro Mani (sandromani) wrote : Re: saned cannot access the scanner in Hardy

Uhm could that have something to do with the fact that I share both printer and scanner via network? I simply noticed that as soon as lp did not have any permissions anymore, all printing tasks would not complete anymore (the workarround of Vanessa Ezekowitz works well anyway). As for the bug itself, I'd say judging the fact that the ubuntu development team is not really big and that there are bugs that require much more attention than this one (for which workarounds do not exist), we cannot really expect them to be able to focus on each existing bug. But we users can help if we track down the problem to a specific package or distribution and then report the bug directly to the upstream dev team. There are other operating systems with ugly bugs as well, but where your hands are tied because there exists no open documentation, and all you can do is contact some "support professional" that will give you links to useless "knowledge base" articles, while no one of the development team actually cares, as long as you throw away your money for their products...