Comment 0 for bug 217787

Binary package hint: cupsys

I tried to print today but the printing job was just put in the queue and nothing was printed. I did not get the printer icon in the notification area.

I noticed how I got errors in auth.log from cups:

Apr 15 15:42:56 thnov-desktop cupsd: PAM unable to dlopen(/lib/security/pam_smbpass.so)
Apr 15 15:42:56 thnov-desktop cupsd: PAM [error: /lib/security/pam_smbpass.so: cannot open shared object file: No such file or directory]

I found that in bug #216990 this was solved by installing libpam-smbpass. Why was i missing this package?

Anyway, after I installed it, still I cannot print. I restarted cups via '/etc/init.d/cupsys restart' and I can see that user lp has a couple of processes which seems to be handling by printing jobs.

When I go to localhost:631 in a browser cups immediately crashes. This crash is not picked up by apport nor is anything written in /var/crash.

I started the process manually so I could see the crash:

$ sudo /usr/sbin/cupsd -f
sh: /usr/share/samba/panic-action: Permission denied
Aborted (core dumped)

So, every time I restart cups now my jobs are being processed but nothing is being printed. I see no activity at my printer. As soon as I try to use the web gui it crashes.

$ lsb_release -rd
Description: Ubuntu hardy (development branch)
Release: 8.04
$ dpkg -l | grep cups
ii bluez-cups 3.26-0ubuntu5 Bluetooth printer driver for CUPS
ii cups-pdf 2.4.6-4ubuntu2 PDF printer for CUPS
ii cupsddk 1.2.0-0ubuntu1 CUPS Driver Development Kit
ii cupsddk-drivers 1.2.0-0ubuntu1 CUPS Driver Development Kit - Driver files
ii cupsys 1.3.7-1ubuntu2 Common UNIX Printing System(tm) - server
ii cupsys-bsd 1.3.7-1ubuntu2 Common UNIX Printing System(tm) - BSD comman
ii cupsys-client 1.3.7-1ubuntu2 Common UNIX Printing System(tm) - client pro
ii cupsys-common 1.3.7-1ubuntu2 Common UNIX Printing System(tm) - common fil
ii cupsys-driver-gutenprint 5.0.2-2ubuntu1 printer drivers for CUPS
ii hal-cups-utils 0.6.13+svn86-0ubuntu4 CUPS integration with HAL
ii libcupsimage2 1.3.7-1ubuntu2 Common UNIX Printing System(tm) - image libs
ii libcupsys2 1.3.7-1ubuntu2 Common UNIX Printing System(tm) - libs
ii libgnomecups1.0-1 0.2.3-1ubuntu1 GNOME library for CUPS interaction
ii python-cups 1.9.34-0ubuntu1 Python bindings for CUPS