Would someone explain the last several updates? What is the SRU team and what kind of review are they performing? Finally (and possibly most importantly), how can the status be "In Progress" when the ticket is still "Unassigned"?
Thanks in advance!
Would someone explain the last several updates? What is the SRU team and what kind of review are they performing? Finally (and possibly most importantly), how can the status be "In Progress" when the ticket is still "Unassigned"?
Thanks in advance!