Comment 7 for bug 12116

Hi Joshua,

Thank you very much for your help. After step 4, i also had to run rm
-rf ~/.cache/ubuntuone/log/*, and now ubuntu one starts just fine.

zrolik

On Mon, 2010-01-25 at 21:34 +0000, Joshua Hoover wrote:
> Hi, I'm sorry to hear Ubuntu One isn't working properly for you. Based
> on the log files, it appears something bad has happened with the
> metadata. I'm going to suggest a potential workaround for this issue and
> also ask that you turn on debug mode so that if this problem occurs
> again, we can get detailed log files that will give the developers a lot
> more information on what the root cause of the problem might be:
>
> 1. Quit the Ubuntu One client
>
> 2. Open Applications->Accessories->Terminal and run:
> sudo mv -r ~/.local/share/ubuntuone ~/.local/share/ubuntuone_backup
>
> 3. Open (or create if it doesn't exist):
> ~/.config/ubuntuone/syncdaemon.conf
>
> 4. Add the following 2 lines to this file and save:
> [main]
> log_level = DEBUG
>
> 5. Start the Ubuntu One client
>
> If the problem continues, please attach the following file to this bug
> report: ~/.cache/ubuntuone/syncdaemon.log Note that attaching
> syncdaemon.log will show filenames you are attempting to sync with
> Ubuntu One. If you do not want this to be public, please mark the bug as
> private and this bug report will only be available to you and the Ubuntu
> One team.
>
> Thank you,
>
> Joshua
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Assignee: (unassigned) => Joshua Hoover (joshuahoover)
>