Comment 0 for bug 2075269

Revision history for this message
Sudip Mukherjee (sudipmuk) wrote : safeeyes crashed with ModuleNotFoundError in /usr/lib/python3/dist-packages/safeeyes/utility.py: No module named 'distutils'

safeeyes crashes immediately when executed.

$ safeeyes
Traceback (most recent call last):
  File "/usr/bin/safeeyes", line 33, in <module>
    sys.exit(load_entry_point('safeeyes==2.1.9', 'console_scripts', 'safeeyes')())
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/bin/safeeyes", line 25, in importlib_load_entry_point
    return next(matches).load()
           ^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.12/importlib/metadata/__init__.py", line 205, in load
    module = import_module(match.group('module'))
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/lib/python3.12/importlib/__init__.py", line 90, in import_module
    return _bootstrap._gcd_import(name[level:], package, level)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "<frozen importlib._bootstrap>", line 1387, in _gcd_import
  File "<frozen importlib._bootstrap>", line 1360, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1331, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 935, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 995, in exec_module
  File "<frozen importlib._bootstrap>", line 488, in _call_with_frames_removed
  File "/usr/lib/python3/dist-packages/safeeyes/__main__.py", line 32, in <module>
    from safeeyes import utility
  File "/usr/lib/python3/dist-packages/safeeyes/utility.py", line 35, in <module>
    from distutils.version import LooseVersion
ModuleNotFoundError: No module named 'distutils'

ProblemType: Crash
DistroRelease: Ubuntu 24.10
Package: safeeyes 2.1.9-1
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
CrashCounter: 1
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 30 21:37:42 2024
ExecutablePath: /usr/bin/safeeyes
InstallationDate: Installed on 2024-06-17 (43 days ago)
InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Daily amd64 (20240617)
InterpreterPath: /usr/bin/python3.12
JournalErrors:
 Jul 30 21:37:38 hostname org.gnome.Characters[11690]: MESA: error: ZINK: failed to choose pdev
 Jul 30 21:37:38 hostname org.gnome.Characters[11690]: libEGL warning: egl: failed to create dri2 screen
PackageArchitecture: all
ProcCmdline: /usr/bin/python3 /usr/bin/safeeyes
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
Python3Details: /usr/bin/python3.12, Python 3.12.4, python3-minimal, 3.12.3-0ubuntu1
PythonArgs: ['/usr/bin/safeeyes']
PythonDetails: N/A
SourcePackage: safeeyes
Title: safeeyes crashed with ModuleNotFoundError in /usr/lib/python3/dist-packages/safeeyes/utility.py: No module named 'distutils'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sudo users