cannot import further songs on my ipod

Bug #543228 reported by susanna regazzi on 2010-03-21
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
rhythmbox (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: rhythmbox

270 songs were imported correctly on my ipod, now I cannot add one single file more and it still has 1/3 of free space on it.
When I choose the file(s) from my list (where they are completely right, as the previously imported) of import menu I hear a click and nothing happens, not even a dialog box telling to me what can be wrong; the result is no import at all. I have tried to cancel a few songs from the ipod and it works, but it seems that no more songs now are accepted inside, why????
I am obliged to switch to winXP again with itunes but I'd prefer not.

ProblemType: Bug
Architecture: i386
Date: Sun Mar 21 08:45:57 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/rhythmbox
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: rhythmbox 0.12.5-0ubuntu5.2
ProcEnviron:
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: rhythmbox
Uname: Linux 2.6.31-20-generic i686
XsessionErrors:
 (gnome-settings-daemon:1432): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1432): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1533): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1560): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (rhythmbox:1682): Rhythmbox-WARNING **: Could not open device /dev/radio0

Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better, however the report is missing some information, may you please run rhythmbox as: rhythmbox --debug &> rhythmbox-debug.txt ; perform the steps to reproduce the bug and attach that resulting log file to the report? Thanks in advance!.

Changed in rhythmbox (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Jason J. Herne (hernejj) wrote :

Hi Susanna,

If you would be so kind as to recreate this bug so we can figure out the problem it would be most appreciated. I'd like to provide slight more detailed instructions in case they might be helpful to you.

We will need you to follow some "out of the ordinary" procedures so we can collect debugging information.

1. Open a terminal. Do this by clicking (at the top left hand side of your screen) "Applications", then click "Accessories" then click "Terminal". A terminal window will open. Please complete steps 2 & 3 inside this window.

2. Type the following without quotes "killall rhythmbox" then press enter
3. Type the following without quotes "rhythmbox--debug &> rhythmbox-debug.txt" then press enter

Now rhythbox should start. Now do whatever you did originally to create this problem.

4. Once you have recreated the problem, then close rhythmbox, then you may close the terminal you opened.

5. A file was created when you did step 3. It is named "rhythmbox-debug.txt" Now you will need to attach that file to this bug report. Please visit this bug report on the launchpad website and click "Add attachment or patch". Then click the "browse" button and look for the file named "rhythmbox-debug.txt". Click on that file, then click "open". Finally, click the "post comment" button to upload this file.

Thanks for your help. Please let us know if we can be of further assistance.

Victor Vargas (kamus) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in rhythmbox (Ubuntu):
status: Incomplete → Invalid
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