Comment 34 for bug 478962

Hello!

I had a bit of sleep, and am ready for anything! (exaggeration)

What you suggest sounds easy, so I will try to back up my files, which is the daunting thing. I think I know someone who can give me some coaching and assistance with putting my files on the thumb drive, so I will do what you suggest in this "Synaptics Package Manager" fashion as soon as my files are on the thumb drive. I think I should be able to manage that within the next few days, and will get back to you as soon as I've tried it.

Thank you!

Doris

> Date: Sun, 15 Nov 2009 20:02:44 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 478962] Re: After upgrade to Karmic, CD/DVD drive no longer works
>
> Doris, after you have backed up all your important files, I would like
> you to try a slightly different method for updating your computer.
> Instead of using "Update Manager", I would like you to try the slightly
> less user-friendly "Synaptics Package Manager". When it starts up, you
> should see a button that says "Mark all upgrades", click on that. Then,
> click on the button that says "Apply". You should then approve any
> questions it asks, and then it should start the process for updating.
>
> Let me know how that goes.
>
> --
> After upgrade to Karmic, CD/DVD drive no longer works
> https://bugs.launchpad.net/bugs/478962
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: New
>
> Bug description:
> When the upgrade for Ubuntu 9.10 was offered, I thought I was expected to allow it to run, I am rather new at this stuff.
> ...snip...
> summary:
> After the upgrade, the computer no longer shows the CD or DVD after inserting them into my drive.
> ...end snip...
> I am at my wits end, as I cannot listen to my CD's at all. HELP! please?
>
> ProblemType: Bug
> Architecture: i386
> Date: Sun Nov 8 23:36:48 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/yelp
> NonfreeKernelModules: nvidia
> Package: yelp 2.28.0-0ubuntu2
> ProcEnviron:
> LANG=en_CA.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: yelp
> Uname: Linux 2.6.31-14-generic i686
>
>

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