Ubuntu
rhythmbox package

Bug #478962
Comment #31

Comment 31 for bug 478962

Revision history for this message

Doris Foster (hazelbitsnaturals) wrote on 2009-11-15: RE: [Bug 478962] Re: Before Ubuntu upgrade to 9.10, the Rhythmbox side pane had the item "Unknown" which I had to click to play inserted CD's. That's missing, so I can't play CD's. Help! I don't know what to do, if not that?

#31

Hi!

Thank you for this encouraging message! And for explaining your motives. I understand, and I'm still really grateful, but if I were you, and had the skills, I would do the same. It's wonderful that there are people like you involved in this technology, so that people like me can use it at all!

I am so sorry I couldn't do what you suggested yet. I have been overwhelmed with work, especially computer work, and not getting enough sleep at all. I've been up all night again, and must get to sleep now, but I realized days were passing, and I didn't want you to think I didn't appreciate and intend to follow these instructions.

I'm just nervous, and I know that if I'm too tired, I might make mistakes. Also, I will have to go slowly, because I've never done anything like this before, getting my files from the computer to the thumb drive, and it often takes me awhile if I run into something that I'm not confident of doing. It's something I very much wanted to do anyway, though, because the files are so important to me, and that's why I was trying to find an external drive that would work for me, so that I could back up everything I have on the computer. So I am especially motivated to learn how to do this, and am even more grateful that you're helping me learn how.

One concern I have, when I do this, which hopefully I can fit in this coming week, after the deadline for the articles I'm trying to prepare for a two page spread, is that if I put everything into the thumb drive, will it be all jumbled up in there? I have an awful lot of stuff, and right now I know where they are, pretty much, but if I need to recover them afterward, what will that look like? Will they be in any sort of order, or all of the files randomly? I know this may sound just really stupid, but I haven't got a clue. I'm a gardener! I knit! I can cook really well, too. I'm getting ready to write a book, though, so I really need to learn this technology. Without it, I can see that the book is just not going to happen in this lifetime. And technologically, I am definitely feeling "challenged." Especially after blindly going ahead with the Upgrade, when I had no idea what that meant, or the possible "adverse reactions."

I think that's everything, for now, and if you can give me any of the information bits I obviously don't have yet, I will try to do what you suggested, as soon as I can, if you still think that is the path to take. I will gather my courage and dive in. It would just be good to know the water is deep enough and I won't crash into rocks at the bottom!

Thank you!

Doris

You see, I have to be able to find and attach documents all the time, to send to people, and I'm worried that if they're not where I'm used to them being, I might not know how to find them. If I had to completely reorganize them and put them in their proper place again, I'd get way behind on my daily work, I'm afraid, especially if urgent things came along that needed to be done right away. It's just that the situation is completely unknown, so I'm worried about changing anything right now, it's such a hectic couple of weeks for me coming up. But if I knew it was manageable, I could probably proceed more quickly. It's like diving off a cliff into water, and I'm just not sure how deep the water is.

The other thing holding me back is that I actually did think of the idea about those specific items in the list, and I went through the list, after it told me I needed to upgrade them, and I took the check marks off of all of the items listed except the ones mentioned, and then I clicked on "Install Updates" again, to see if that would make any difference, but I got the same message that I had gotten before. So I thought I'd better tell you this, in case it means anything. That's when I began to be concerned that the message was distinguishing between "Update" and "Upgrade" and the message was trying to tell me to "Upgrade" those bits, before I could run the "Updates" on them. I am confused?

> Date: Fri, 13 Nov 2009 01:47:34 +0000
> From: <email address hidden>
> To: <email address hidden>
> Subject: [Bug 478962] Re: Before Ubuntu upgrade to 9.10, the Rhythmbox side pane had the item "Unknown" which I had to click to play inserted CD's. That's missing, so I can't play CD's. Help! I don't know what to do, if not that?
>
> Doris, this was very useful information, and you did wonderfully. From
> this information, I can see that your computer is trying to talk to the
> CD player, but isn't quite doing it correctly. This is definitely a
> bug.
>
> What I would like to try next is to get your computer fully-up-to-date.
> Most likely, your upgrade process was fine, and you likely came from
> 9.04, 8.10, or 8.04. But first, before we update your computer, it is
> always good practice to make sure all your files are backed up on your
> thumb drive.
>
> Your thumb drive is 1 GB, which *should* be fine for holding the most
> important files that most people have. Insert the thumb drive into the
> computer. The window for that drive will open up. Then go to
> "Places"->"Home" to open your home folder. You can copy the contents of
> your folders by clicking and dragging the folder to the window for your
> thumb drive. I don't know what are your most important files, but I
> would guess the files in the "Documents" and "Pictures" and "Videos"
> would be most important.
>
> Once done, you can then right-click the thumb drive's icon and choose
> "Safely remove drive". You may still get a message that the device is
> busy, just wait a moment, and it should tell you that it is safe to
> remove. You are absolutely right that the choices are confusing. There
> are subtle differences, but they aren't important to regular users, and
> all would do effectively the same thing.
>
> Once you have backed up your important files, it is time to update.
> What that message most likely meant is that you need to first update
> *only* those packages first, then reboot, and then finish updating the
> rest of them. So, unselect all of the other packages for updates and
> see how that goes.
>
> As for your question about why I "bother" to help you. It is because I
> personally believe that Ubuntu is a viable alternative for folks like
> yourself. I want to make sure that Ubuntu "just works" for people like
> you. This problem with the CD drive is unacceptable to me and must be
> fixed. Also, I want to see Ubuntu get a good reputation, and word-of-
> mouth is important.
>
> --
> Before Ubuntu upgrade to 9.10, the Rhythmbox side pane had the item "Unknown" which I had to click to play inserted CD's. That's missing, so I can't play CD's. Help! I don't know what to do, if not that?
> https://bugs.launchpad.net/bugs/478962
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “rhythmbox” package in Ubuntu: New
>
> Bug description:
> When the upgrade for Ubuntu 9.10 was offered, I thought I was expected to allow it to run, I am rather new at this stuff. It took all afternoon last Sunday, a week ago, and since then I have encountered several unfamiliar problems. The most disturbing is that the Rhythmbox no longer contains, in the side pane, the option "Unknown" which I was able to play my inserted CD's by clicking, once I had inserted one in the computer mechanism for that. At that time, the computer monitor would also display a small window telling me that it had noticed that I had inserted a CD and asking if I wished to use Rhythmbox to listen to it. I would then click "okay" and it would disappear that window and open Rhythmbox. At first I didn't know what to do, and it took some trial and error to figure out, but I found that if I clicked on "Unknown" the computer would oblige my wish to listen to the CD by listing all of the tracks and that then when I clicked on "Play" it would oblige me even further by doing so. I was very happy to discover how to do this, but now there is no item "Unknown" listed, and therefore, having tried everything I can find to click on, and to no avail, I am at my wits end, as I cannot listen to my CD's at all. HELP! please?
>
> Apparently this involves firefox-3.5, and something about /var/log/dist-upgrade/. I tried to figure out what is wanted for information, but most of what I've read is beyond my vocabulary, computer-wise, which is limited still. I am trying, but much is assumed, and it is hard to figure out where to learn it from. Please try to help me get my CD's to play.
>
> ProblemType: Bug
> Architecture: i386
> Date: Sun Nov 8 23:36:48 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/yelp
> NonfreeKernelModules: nvidia
> Package: yelp 2.28.0-0ubuntu2
> ProcEnviron:
> LANG=en_CA.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: yelp
> Uname: Linux 2.6.31-14-generic i686

_________________________________________________________________
Windows Live: Keep your friends up to date with what you do online.
http://go.microsoft.com/?linkid=9691815

Hi!

Thank you for this encouraging message!  And for explaining your motives.  I understand, and I'm still really grateful, but if I were you, and had the skills, I would do the same.  It's wonderful that there are people like you involved in this technology, so that people like me can use it at all!

I am so sorry I couldn't do what you suggested yet.  I have been overwhelmed with work, especially computer work, and not getting enough sleep at all.  I've been up all night again, and must get to sleep now, but I realized days were passing, and I didn't want you to think I didn't appreciate and intend to follow these instructions.

I'm just nervous, and I know that if I'm too tired, I might make mistakes.  Also, I will have to go slowly, because I've never done anything like this before, getting my files from the computer to the thumb drive, and it often takes me awhile if I run into something that I'm not confident of doing.  It's something I very much wanted to do anyway, though, because the files are so important to me, and that's why I was trying to find an external drive that would work for me, so that I could back up everything I have on the computer.  So I am especially motivated to learn how to do this, and am even more grateful that you're helping me learn how.

One concern I have, when I do this, which hopefully I can fit in this coming week, after the deadline for the articles I'm trying to prepare for a two page spread, is that if I put everything into the thumb drive, will it be all jumbled up in there?  I have an awful lot of stuff, and right now I know where they are, pretty much, but if I need to recover them afterward, what will that look like?  Will they be in any sort of order, or all of the files randomly?  I know this may sound just really stupid, but I haven't got a clue.  I'm a gardener!  I knit!  I can cook really well, too.  I'm getting ready to write a book, though, so I really need to learn this technology.  Without it, I can see that the book is just not going to happen in this lifetime.  And technologically, I am definitely feeling "challenged."  Especially after blindly going ahead with the Upgrade, when I had no idea what that meant, or the possible "adverse reactions."

I think that's everything, for now, and if you can give me any of the information bits I obviously don't have yet, I will try to do what you suggested, as soon as I can, if you still think that is the path to take.  I will gather my courage and dive in.  It would just be good to know the water is deep enough and I won't crash into rocks at the bottom!

Thank you!

Doris

You see, I have to be able to find and attach documents all the time, to send to people, and I'm worried that if they're not where I'm used to them being, I might not know how to find them.  If I had to completely reorganize them and put them in their proper place again, I'd get way behind on my daily work, I'm afraid, especially if urgent things came along that needed to be done right away.  It's just that the situation is completely unknown, so I'm worried about changing anything right now, it's such a hectic couple of weeks for me coming up.  But if I knew it was manageable, I could probably proceed more quickly.  It's like diving off a cliff into water, and I'm just not sure how deep the water is.

The other thing holding me back is that I actually did think of the idea about those specific items in the list, and I went through the list, after it told me I needed to upgrade them, and I took the check marks off of all of the items listed except the ones mentioned, and then I clicked on "Install Updates" again, to see if that would make any difference, but I got the same message that I had gotten before.  So I thought I'd better tell you this, in case it means anything.  That's when I began to be concerned that the message was distinguishing between "Update" and "Upgrade" and the message was trying to tell me to "Upgrade" those bits, before I could run the "Updates" on them.  I am confused?

> Date: Fri, 13 Nov 2009 01:47:34 +0000
> From: ben.v.root@gmail.com
> To: hazelbitsnaturals@hotmail.com
> Subject: [Bug 478962] Re: Before Ubuntu upgrade to 9.10,	the Rhythmbox side pane had the item "Unknown" which I had to click	to play inserted CD's. That's missing,	so I can't play CD's.  Help! I don't know what to do, if not that?
> 
> Doris, this was very useful information, and you did wonderfully.  From
> this information, I can see that your computer is trying to talk to the
> CD player, but isn't quite doing it correctly.  This is definitely a
> bug.
> 
> What I would like to try next is to get your computer fully-up-to-date.
> Most likely, your upgrade process was fine, and you likely came from
> 9.04, 8.10, or 8.04.  But first, before we update your computer, it is
> always good practice to make sure all your files are backed up on your
> thumb drive.
> 
> Your thumb drive is 1 GB, which *should* be fine for holding the most
> important files that most people have.  Insert the thumb drive into the
> computer.  The window for that drive will open up.  Then go to
> "Places"->"Home" to open your home folder.  You can copy the contents of
> your folders by clicking and dragging the folder to the window for your
> thumb drive.  I don't know what are your most important files, but I
> would guess the files in the "Documents" and "Pictures" and "Videos"
> would be most important.
> 
> Once done, you can then right-click the thumb drive's icon and choose
> "Safely remove drive".  You may still get a message that the device is
> busy, just wait a moment, and it should tell you that it is safe to
> remove.  You are absolutely right that the choices are confusing.  There
> are subtle differences, but they aren't important to regular users, and
> all would do effectively the same thing.
> 
> Once you have backed up your important files, it is time to update.
> What that message most likely meant is that you need to first update
> *only* those packages first, then reboot, and then finish updating the
> rest of them.  So, unselect all  of the other packages for updates and
> see how that goes.
> 
> As for your question about why I "bother" to help you.  It is because I
> personally believe that Ubuntu is a viable alternative for folks like
> yourself.  I want to make sure that Ubuntu "just works" for people like
> you.  This problem with the CD drive is unacceptable to me and must be
> fixed.  Also, I want to see Ubuntu get a good reputation, and word-of-
> mouth is important.
> 
> -- 
> Before Ubuntu upgrade to 9.10, the Rhythmbox side pane had the item "Unknown" which I had to click to play inserted CD's.  That's missing, so I can't play CD's.  Help! I don't know what to do, if not that?
> https://bugs.launchpad.net/bugs/478962
> You received this bug notification because you are a direct subscriber
> of the bug.
> 
> Status in “rhythmbox” package in Ubuntu: New
> 
> Bug description:
> When the upgrade for Ubuntu 9.10 was offered, I thought I was expected to allow it to run, I am rather new at this stuff.  It took all afternoon last Sunday, a week ago, and since then I have encountered several unfamiliar problems.  The most disturbing is that the Rhythmbox no longer contains, in the side pane, the option "Unknown" which I was able to play my inserted CD's by clicking, once I had inserted one in the computer mechanism for that.  At that time, the computer monitor would also display a small window telling me that it had noticed that I had inserted a CD and asking if I wished to use Rhythmbox to listen to it.  I would then click "okay" and it would disappear that window and open Rhythmbox.  At first I didn't know what to do, and it took some trial and error to figure out, but I found that if I clicked on "Unknown" the computer would oblige my wish to listen to the CD by listing all of the tracks and that then when I clicked on "Play" it would oblige me even further by doing so.  I was very happy to discover how to do this, but now there is no item "Unknown" listed, and therefore, having tried everything I can find to click on, and to no avail, I am at my wits end, as I cannot listen to my CD's at all.  HELP!  please?
> 
> Apparently this involves firefox-3.5, and something about /var/log/dist-upgrade/.  I tried to figure out what is wanted for information, but most of what I've read is beyond my vocabulary, computer-wise, which is limited still.  I am trying, but much is assumed, and it is hard to figure out where to learn it from.  Please try to help me get my CD's to play.
> 
> ProblemType: Bug
> Architecture: i386
> Date: Sun Nov  8 23:36:48 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/bin/yelp
> NonfreeKernelModules: nvidia
> Package: yelp 2.28.0-0ubuntu2
> ProcEnviron:
>  LANG=en_CA.UTF-8
>  SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> SourcePackage: yelp
> Uname: Linux 2.6.31-14-generic i686
 		 	   		  
_________________________________________________________________
Windows Live: Keep your friends up to date with what you do online.
http://go.microsoft.com/?linkid=9691815

Ubunturhythmbox package

Comment 31 for bug 478962

Ubuntu
rhythmbox package