Activity log for bug #984991

Date Who What changed Old value New value Message
2012-04-18 15:20:09 RobinJ bug added bug
2012-04-19 15:01:14 RobinJ summary [Latitude D620, SigmaTel STAC9200, Speaker, Internal] Sound gone after playing with volume [Latitude D620, SigmaTel STAC9200, Speaker, Internal] Sound disappears
2012-04-27 14:19:48 RobinJ tags 12.04 amd64 apport-bug precise pulseaudio 12.04 amd64 apport-bug apport-collected precise pulseaudio
2012-04-27 14:19:50 RobinJ description Ubuntu 12.04 Beta 2 AMD64, running Unity 2D -- Problem: I went to sound settings, and played around with the general volume slider and the one for the sound effects, sometimes using the volume keys on my laptop. Then suddenly the sound stopped working. What I did before I ran ubuntu-bug: pidof pulseaudio (it was still running) killall pulseaudio pidof pulseaudio (it was again, still running (didn't check whether the PID was the same, but I'd assume it wasn't) The first test tone in ubuntu-bug played, the second one didn't. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: pulseaudio 1:1.1-0ubuntu15 ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14 Uname: Linux 3.2.0-23-generic x86_64 NonfreeKernelModules: nvidia AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu4 Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 0/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: robin 11873 F.... pulseaudio /dev/snd/pcmC0D0c: robin 11873 F...m pulseaudio Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xefffc000 irq 44' Mixer name : 'SigmaTel STAC9200' Components : 'HDA:83847690,102801c2,00102201 HDA:14f12bfa,14f100c3,00090000' Controls : 14 Simple ctrls : 7 Date: Wed Apr 18 17:14:45 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful Symptom_Card: Built-in Audio - HDA Intel Symptom_DevicesInUse: 11873 11873/dev/snd/controlC0: robin F.... pulseaudio /dev/snd/pcmC0D0c: robin F...m pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [Latitude D620, SigmaTel STAC9200, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/03/2007 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/03/2007:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D620 dmi.sys.vendor: Dell Inc. Ubuntu 12.04 Beta 2 AMD64, running Unity 2D -- Problem: I went to sound settings, and played around with the general volume slider and the one for the sound effects, sometimes using the volume keys on my laptop. Then suddenly the sound stopped working. What I did before I ran ubuntu-bug: pidof pulseaudio (it was still running) killall pulseaudio pidof pulseaudio (it was again, still running (didn't check whether the PID was the same, but I'd assume it wasn't) The first test tone in ubuntu-bug played, the second one didn't. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: pulseaudio 1:1.1-0ubuntu15 ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14 Uname: Linux 3.2.0-23-generic x86_64 NonfreeKernelModules: nvidia AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu4 Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 0/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: robin 11873 F.... pulseaudio /dev/snd/pcmC0D0c: robin 11873 F...m pulseaudio Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xefffc000 irq 44' Mixer name : 'SigmaTel STAC9200' Components : 'HDA:83847690,102801c2,00102201 HDA:14f12bfa,14f100c3,00090000' Controls : 14 Simple ctrls : 7 Date: Wed Apr 18 17:14:45 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful Symptom_Card: Built-in Audio - HDA Intel Symptom_DevicesInUse: 11873 11873/dev/snd/controlC0: robin F.... pulseaudio /dev/snd/pcmC0D0c: robin F...m pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [Latitude D620, SigmaTel STAC9200, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/03/2007 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/03/2007:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D620 dmi.sys.vendor: Dell Inc. --- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. ApportVersion: 2.0.1-0ubuntu5 Architecture: amd64 ArecordDevices: **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: kristine 1528 F.... pulseaudio Card0.Amixer.info: Card hw:0 'Intel'/'HDA Intel at 0xefffc000 irq 45' Mixer name : 'SigmaTel STAC9200' Components : 'HDA:83847690,102801c2,00102201 HDA:14f12bfa,14f100c3,00090000' Controls : 14 Simple ctrls : 7 DistroRelease: Ubuntu 12.04 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) NonfreeKernelModules: nvidia Package: pulseaudio 1:1.1-0ubuntu15 PackageArchitecture: amd64 ProcEnviron: LANGUAGE=nl_BE:nl TERM=xterm PATH=(custom, no user) LANG=nl_BE.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14 Tags: precise Uname: Linux 3.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 04/03/2007 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/03/2007:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Latitude D620 dmi.sys.vendor: Dell Inc.
2012-04-27 14:19:50 RobinJ attachment added AlsaDevices.txt https://bugs.launchpad.net/bugs/984991/+attachment/3108921/+files/AlsaDevices.txt
2012-04-27 14:19:52 RobinJ attachment added AplayDevices.txt https://bugs.launchpad.net/bugs/984991/+attachment/3108922/+files/AplayDevices.txt
2012-04-27 14:19:54 RobinJ attachment added BootDmesg.txt https://bugs.launchpad.net/bugs/984991/+attachment/3108923/+files/BootDmesg.txt
2012-04-27 14:19:55 RobinJ attachment added Card0.Amixer.values.txt https://bugs.launchpad.net/bugs/984991/+attachment/3108924/+files/Card0.Amixer.values.txt
2012-04-27 14:19:56 RobinJ attachment added Card0.Codecs.codec.0.txt https://bugs.launchpad.net/bugs/984991/+attachment/3108925/+files/Card0.Codecs.codec.0.txt
2012-04-27 14:19:58 RobinJ attachment added Card0.Codecs.codec.1.txt https://bugs.launchpad.net/bugs/984991/+attachment/3108926/+files/Card0.Codecs.codec.1.txt
2012-04-27 14:19:59 RobinJ attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/984991/+attachment/3108927/+files/CurrentDmesg.txt
2012-04-27 14:20:02 RobinJ attachment added Dependencies.txt https://bugs.launchpad.net/bugs/984991/+attachment/3108928/+files/Dependencies.txt
2012-04-27 14:20:04 RobinJ attachment added PciMultimedia.txt https://bugs.launchpad.net/bugs/984991/+attachment/3108929/+files/PciMultimedia.txt
2012-04-27 14:20:06 RobinJ attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/984991/+attachment/3108930/+files/ProcCpuinfo.txt
2012-04-27 14:20:08 RobinJ attachment added PulseList.txt https://bugs.launchpad.net/bugs/984991/+attachment/3108931/+files/PulseList.txt
2012-04-28 08:02:04 kryptonman marked as duplicate 946232