Comment 0 for bug 749856

Revision history for this message
Harald Glatt (hachre) wrote : USB-Audio Playback problem

I installed 11.04 and had very very soft (low volume) sound even though all the Ubuntu sound sliders were at max (except the one that gives you the ability to go to 200%, I left it at 100%).

I figured out with alsamixer on the console that the alsa volume was at 1%. Setting it to 100% fixed the problems.
I have found other people reporting similar issues as far back as 10.04:
http://ubuntuforums.org/showthread.php?p=10635063

It seems to be a trivial thing with an easy fix? Maybe it can make it for 11.04.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: alsa-base 1.0.24+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: hachre 1227 F.... pulseaudio
 /dev/snd/pcmC1D0p: hachre 1227 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xfe720000 irq 50'
   Mixer name : 'Realtek ALC892'
   Components : 'HDA:10ec0892,80862006,00100302'
   Controls : 23
   Simple ctrls : 13
Card1.Amixer.info:
 Card hw:1 'Headset'/'Sennheiser Communications Sennheiser USB Headset at usb-0000:00:1d.0-1.1, full '
   Mixer name : 'USB Mixer'
   Components : 'USB1395:0002'
   Controls : 10
   Simple ctrls : 6
Card2.Amixer.info:
 Card hw:2 'Generic'/'HD-Audio Generic at 0xfe640000 irq 51'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 4
   Simple ctrls : 1
Card2.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Mon Apr 4 03:44:50 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110330)
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Headset successful
Symptom_Card: HD-Audio Generic - HD-Audio Generic
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [USB-Audio - Sennheiser USB Headset, playback] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/19/2011
dmi.bios.vendor: Intel Corp.
dmi.bios.version: BAP6710H.86A.0051.2011.0119.1616
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DP67DE
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG10217-204
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrBAP6710H.86A.0051.2011.0119.1616:bd01/19/2011:svn:pn:pvr:rvnIntelCorporation:rnDP67DE:rvrAAG10217-204:cvn:ct3:cvr: