Built in microphone does not work, headphones don't work, HDMI sound output does not work.

Bug #590049 reported by timuckun
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: pulseaudio

Alsa info here

http://www.alsa-project.org/db/?f=dcdbafd368d5da2e41707b79b9498e608d53243a

There are all kinds of sound problems with this laptop. Built in mic does not work, The headphones don't work. The HDMI sound does not work.

The sound that comes out of the speakers is very trebbly and terrible sounding.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: pulseaudio 1:0.9.22~0.9.21+stable-queue-32-g8478-0ubuntu14
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
NonfreeKernelModules: fglrx
AlsaVersion:
 Advanced Linux Sound Architecture Driver Version 1.0.23.
 Compiled on May 21 2010 for kernel 2.6.32-22-generic (SMP).
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: tim 1744 F.... pulseaudio
 /dev/snd/controlC0: tim 1744 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf7a00000 irq 37'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,10431313,00100004'
   Controls : 8
   Simple ctrls : 5
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xf0040000 irq 38'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card2.Amixer.info:
 Card hw:2 'default'/'Yealink Network Technology Ltd. VOIP USB Phone at usb-0000:00:1d.0-1'
   Mixer name : 'USB Mixer'
   Components : 'USB6993:b001'
   Controls : 8
   Simple ctrls : 4
Date: Sat Jun 5 21:43:01 2010
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_NZ.utf8
 SHELL=/bin/bash
SourcePackage: pulseaudio
dmi.bios.date: 01/19/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 307
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K42Jr
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr307:bd01/19/2010:svnASUSTeKComputerINC.:pnK42Jr:pvr1.0:rvnASUSTeKComputerINC.:rnK42Jr:rvr1.0:cvnASUSTeKComputerINC.:ct10:cvr1.0:
dmi.product.name: K42Jr
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer INC.

Revision history for this message
timuckun (timuckun) wrote :
Revision history for this message
Luke Yelavich (themuso) wrote : Re: [Bug 590049] Re: Built in microphone does not work, headphones don't work, HDMI sound output does not work.

Could you please be more specific in regards to headphones and HDMI not working? When you connect headphones, do the internal speakers get disabled, do you only hear audio from one headphone?

As to HDMI, did you try going into the volume control preferences and selecting the HDMI output from the audio profile dropdown list?

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
timuckun (timuckun) wrote :

When I plug in the headphone the internal speakers mute but no sound comes out of the headphone. I can select "analog output" from the sound prefs but it makes no difference. Still no sound.

When I plug in the HDMI nothing happens. The sound continues through the laptop speakers but not through the HDMI.

If I manually select the HDMI from the sound prefs the laptop speakers mute but no sound comes through the HDMI device.

If I plug in a USB headset and select the USB device on the prefs everything works as expected.

madbiologist (me-again)
Changed in pulseaudio (Ubuntu):
status: Incomplete → New
Revision history for this message
João Miguel Lopes Moreira (jmlm-1970) wrote :

The only solution to make microphone work is to install linux-backports-modules-alsa-generic...

Just go to:

Menu / System / Administration / Synaptic Package Manager

And search and mark for installation:

linux-backports-modules-alsa-generic

tip: if you have multiple versions click on the first and read the description which should inform what name to install...

If after the reboot and mic mute is off, still does not work, just go to terminal and type:

sudo nano /etc/modprobe.d/alsa-base.conf

and add or change the following:

options snd-hda-intel model=auto enable=yes

Then Ctrl+X, type Y to write and exit, reboot and mic will work.

Bye and have lots of fun with Ubuntu (the best).

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 10.04 (lucid) reached end-of-life on May 9, 2013.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

Please upgrade to the latest version and re-test.

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.