No media works when a flash video is being streamed in Firefox. Some times audio freezes afer streaming is finshed

[Jeenu]

When a flash video is being streamed in Firefox, I can't play any other media on Ubuntu 8.04 LTS. Mplayer video seems non-progressing and Amarok player just hangs, until the page containing the video is close in Firefox.

At times there were instances where, Pidgin messenger tried to alert incoming message, and later the whole sound froze. I could restore the sound only after restarting the X (I don't know how to restart the sound driver alone). After this freezing happens (of course after the flash video page is closed in Firefox), mplayer plays back only video without any audio; and Amarok player displays a dialog saying it couldn't initialize any sound drivers.

Other people are also facing the same issue. There's a thread in Ubuntu forums, to which none has replied yet:
http://ubuntuforums.org/showthread.php?p=5488506

[Efrain Valles (effie-jayx)]

Thank you fr taking the time in reporting this bug and making ubuntu better. Please attach this extra information that could help us determine the heart of the issue.

# Output of 'uname -a'

    * uname -a > uname-a.log

# Output of 'sudo lspci -vvnn'

    * sudo lspci -vvnn > lspci-vvnn.log

# Output of 'dpkg -s linux-ubuntu-modules-$(uname -r)'

    * dpkg -s linux-ubuntu-modules-$(uname -r)

also execute

./alsa-info.sh --no-upload

and attach the file:

/tmp/alsa-info.txt

to his bug report.

I am marking this bug as incomplete until you submit this information

[Efrain Valles (effie-jayx)]

If you are having issues on a hardy box. the package causing the issue would be the flash plugin since it is the one that does not play nice with pulseaudio, which is the new sounds server on ubuntu and not ALSA as you stated.

[Jeenu V (jeenuv)]

Please find the requested logs attached.

Note: I couldn't find alsa-info.sh in my system. I've to download it from
alsa-project.org

Thanks
Jeenu

On Sun, Aug 10, 2008 at 3:59 AM, Efrain Valles <email address hidden> wrote:

> Thank you fr taking the time in reporting this bug and making ubuntu
> better. Please attach this extra information that could help us
> determine the heart of the issue.
>
> # Output of 'uname -a'
>
> * uname -a > uname-a.log
>
> # Output of 'sudo lspci -vvnn'
>
> * sudo lspci -vvnn > lspci-vvnn.log
>
> # Output of 'dpkg -s linux-ubuntu-modules-$(uname -r)'
>
> * dpkg -s linux-ubuntu-modules-$(uname -r)
>
> also execute
>
> ./alsa-info.sh --no-upload
>
> and attach the file:
>
> /tmp/alsa-info.txt
>
> to his bug report.
>
> I am marking this bug as incomplete until you submit this information
>
> ** Changed in: alsa-driver (Ubuntu)
> Status: New => Incomplete
>
> --
> No media works when a flash video is being streamed in Firefox. Some times
> audio freezes afer streaming is finshed
> https://bugs.launchpad.net/bugs/254405
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "alsa-driver" source package in Ubuntu: Incomplete
>
> Bug description:
> When a flash video is being streamed in Firefox, I can't play any other
> media on Ubuntu 8.04 LTS. Mplayer video seems non-progressing and Amarok
> player just hangs, until the page containing the video is close in Firefox.
>
> At times there were instances where, Pidgin messenger tried to alert
> incoming message, and later the whole sound froze. I could restore the sound
> only after restarting the X (I don't know how to restart the sound driver
> alone). After this freezing happens (of course after the flash video page is
> closed in Firefox), mplayer plays back only video without any audio; and
> Amarok player displays a dialog saying it couldn't initialize any sound
> drivers.
>
> Other people are also facing the same issue. There's a thread in Ubuntu
> forums, to which none has replied yet:
> http://ubuntuforums.org/showthread.php?p=5488506
>

--
Thanks
Jeenu

[Jeenu V (jeenuv)]

I see. So what do we do? Shall I log a new defect for Flash plug-in then?
AFAIK, flash plug-in is from Adobe, isn't it?

Thanks
Jeenu

On Sun, Aug 10, 2008 at 4:09 AM, Efrain Valles <email address hidden> wrote:

> If you are having issues on a hardy box. the package causing the issue
> would be the flash plugin since it is the one that does not play nice
> with pulseaudio, which is the new sounds server on ubuntu and not ALSA
> as you stated.
>
> --
> No media works when a flash video is being streamed in Firefox. Some times
> audio freezes afer streaming is finshed
> https://bugs.launchpad.net/bugs/254405
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "alsa-driver" source package in Ubuntu: Incomplete
>
> Bug description:
> When a flash video is being streamed in Firefox, I can't play any other
> media on Ubuntu 8.04 LTS. Mplayer video seems non-progressing and Amarok
> player just hangs, until the page containing the video is close in Firefox.
>
> At times there were instances where, Pidgin messenger tried to alert
> incoming message, and later the whole sound froze. I could restore the sound
> only after restarting the X (I don't know how to restart the sound driver
> alone). After this freezing happens (of course after the flash video page is
> closed in Firefox), mplayer plays back only video without any audio; and
> Amarok player displays a dialog saying it couldn't initialize any sound
> drivers.
>
> Other people are also facing the same issue. There's a thread in Ubuntu
> forums, to which none has replied yet:
> http://ubuntuforums.org/showthread.php?p=5488506
>

--
Thanks
Jeenu

[Parthan SR (parth-technofreak)]

Thanks for the response, when attaching logs as requested by the triager please attach each file as an individual attachment to your bug report by using the "Add a comment/attachment" for every file as it helps to view the files easily.

In addition have you installed flashplugin-nonfree from multiverse repository? This plugin is known to be an issue with pulseaudio.

Can you also check System > Preferences > Sound and ensure it is ALSA for your Music and Videos option? If it is not ALSA but PulseAudio, then the bug needs to be reassigned appropriately. Thanks in advance :)

[Jeenu V (jeenuv)]

On Sun, Aug 10, 2008 at 6:21 PM, Parthan <email address hidden>wrote:

> Thanks for the response, when attaching logs as requested by the triager
> please attach each file as an individual attachment to your bug report
> by using the "Add a comment/attachment" for every file as it helps to
> view the files easily.

Sorry, I didn't know this. I'll take care of this in future.

>
>
> In addition have you installed flashplugin-nonfree from multiverse
> repository? This plugin is known to be an issue with pulseaudio.

Yes. This plug-in came by default with the Ubuntu installation.

>
>
> Can you also check System > Preferences > Sound and ensure it is ALSA
> for your Music and Videos option? If it is not ALSA but PulseAudio, then
> the bug needs to be reassigned appropriately. Thanks in advance :)

I had modified those fields so that pulse audio is used for every item
present there; I can't recall what all were there before my change. Are you
suggesting that I use ALSA instead of PulseAudio? After I received this
mail, I switched everything to ALSA back.

Thanks
Jeenu

>
>
> --
> No media works when a flash video is being streamed in Firefox. Some times
> audio freezes afer streaming is finshed
> https://bugs.launchpad.net/bugs/254405
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "alsa-driver" source package in Ubuntu: Incomplete
>
> Bug description:
> When a flash video is being streamed in Firefox, I can't play any other
> media on Ubuntu 8.04 LTS. Mplayer video seems non-progressing and Amarok
> player just hangs, until the page containing the video is close in Firefox.
>
> At times there were instances where, Pidgin messenger tried to alert
> incoming message, and later the whole sound froze. I could restore the sound
> only after restarting the X (I don't know how to restart the sound driver
> alone). After this freezing happens (of course after the flash video page is
> closed in Firefox), mplayer plays back only video without any audio; and
> Amarok player displays a dialog saying it couldn't initialize any sound
> drivers.
>
> Other people are also facing the same issue. There's a thread in Ubuntu
> forums, to which none has replied yet:
> http://ubuntuforums.org/showthread.php?p=5488506
>

--
Thanks
Jeenu

[Parthan SR (parth-technofreak)]

Thanks for the reply.

For your kind information, flashplugin-nonfree come as a part of ubuntu-restricted-extras which is not installed by default as this is a non-free plugin. When you try to play a media which requires non-free plugin, you are intimated of the same and you may wish to install it or not as per your choice. If you agree to get this non-free plugin installed, it installs the plugin for you.

Yes, Pulseaudio is known to have problems when the flashplugin-nonfree is also installed. Hence the general suggestion is to use ALSA or ESD as the sound server. What we would like to confirm is, when you filed this bug where you using Pulseaudio or ALSA? Can you also confirm that the bug doesn't occur when ALSA is chosen? Thanks in advance.

[Jeenu V (jeenuv)]

To be honest, I don't remember whether I installed the Flash plug-in
separately. All I remember is that I didn't explicitly ask to install it --
probably it got included when I selected some other ones to install.
Nevertheless, I think, that doesn't matter now.

I think I was using ALSA when I first discovered the problem, and then
searched around for restarting the sound driver alone. This brought me to
PulseAudio and I chose PulseAudio since then (for no obvious reasons
though).

Now, I changed everything to ALSA, as you suggested. I opened a YouTube site
with a flash media streaming. Meanwhile, I tried to playback a video with
mplayer. I found that the mplayer video was frozen, until I close the
firefox page with the YouTube video! To repeat, I'm using ALSA this time
(but neither logged out nor restarted the laptop after I changed the sound
settings) .

Let me know if I can provide you more details.

Thanks
Jeenu

On Sun, Aug 10, 2008 at 8:28 PM, Parthan <email address hidden>wrote:

> Thanks for the reply.
>
> For your kind information, flashplugin-nonfree come as a part of ubuntu-
> restricted-extras which is not installed by default as this is a non-
> free plugin. When you try to play a media which requires non-free
> plugin, you are intimated of the same and you may wish to install it or
> not as per your choice. If you agree to get this non-free plugin
> installed, it installs the plugin for you.
>
> Yes, Pulseaudio is known to have problems when the flashplugin-nonfree
> is also installed. Hence the general suggestion is to use ALSA or ESD
> as the sound server. What we would like to confirm is, when you filed
> this bug where you using Pulseaudio or ALSA? Can you also confirm that
> the bug doesn't occur when ALSA is chosen? Thanks in advance.
>
> --
> No media works when a flash video is being streamed in Firefox. Some times
> audio freezes afer streaming is finshed
> https://bugs.launchpad.net/bugs/254405
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "alsa-driver" source package in Ubuntu: Incomplete
>
> Bug description:
> When a flash video is being streamed in Firefox, I can't play any other
> media on Ubuntu 8.04 LTS. Mplayer video seems non-progressing and Amarok
> player just hangs, until the page containing the video is close in Firefox.
>
> At times there were instances where, Pidgin messenger tried to alert
> incoming message, and later the whole sound froze. I could restore the sound
> only after restarting the X (I don't know how to restart the sound driver
> alone). After this freezing happens (of course after the flash video page is
> closed in Firefox), mplayer plays back only video without any audio; and
> Amarok player displays a dialog saying it couldn't initialize any sound
> drivers.
>
> Other people are also facing the same issue. There's a thread in Ubuntu
> forums, to which none has replied yet:
> http://ubuntuforums.org/showthread.php?p=5488506
>

--
Thanks
Jeenu

[galtbug (galt280)]

I'm experiencing the same issue. It doesn't help when I choose ALSA (at least without logging out and back in - not sure if that would be necessary).

[galtbug (galt280)]

I now notice that this also happens when trying to play sound in Totem and Amarok at the same time. Playing sound in Flash and Totem at the same time works fine.

[galtbug (galt280)]

I worked around this issue by switching Amarok's "output plugin" to alsa.

[Daniel T Chen (crimsun)]

Install libflashsupport or use 8.10's asoundconf set-pulseaudio after installing libasound2-plugins.

[Jeenu V (jeenuv)]

I installed the plug-in and other media can now co-exist with streamed flash
media. However, post install, I notice that Firefox has become more unstable
than it was, occasionally crashing when stream flash videos.

On Sat, Sep 20, 2008 at 9:13 PM, Daniel T Chen <email address hidden> wrote:

> Install libflashsupport or use 8.10's asoundconf set-pulseaudio after
> installing libasound2-plugins.
>
> ** Changed in: pulseaudio (Ubuntu)
> Sourcepackagename: alsa-driver => pulseaudio
> Importance: Undecided => Low
> Status: Incomplete => Confirmed
>
> --
> No media works when a flash video is being streamed in Firefox. Some times
> audio freezes afer streaming is finshed
> https://bugs.launchpad.net/bugs/254405
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "pulseaudio" source package in Ubuntu: Confirmed
>
> Bug description:
> When a flash video is being streamed in Firefox, I can't play any other
> media on Ubuntu 8.04 LTS. Mplayer video seems non-progressing and Amarok
> player just hangs, until the page containing the video is close in Firefox.
>
> At times there were instances where, Pidgin messenger tried to alert
> incoming message, and later the whole sound froze. I could restore the sound
> only after restarting the X (I don't know how to restart the sound driver
> alone). After this freezing happens (of course after the flash video page is
> closed in Firefox), mplayer plays back only video without any audio; and
> Amarok player displays a dialog saying it couldn't initialize any sound
> drivers.
>
> Other people are also facing the same issue. There's a thread in Ubuntu
> forums, to which none has replied yet:
> http://ubuntuforums.org/showthread.php?p=5488506
>

--
Thanks
Jeenu

[Tigera (tigera)]

This also is the case under Intrepid Ibex. Switching the sound server to audio doesn't help - in fact, there's no sound at all. Uninstalling pulseaudio and installing esd didn't work for me.

[Shaya Potter (spotter)]

this problem seems to still exist in karmy. I got rid of it by remove pulseaudio totally.

[Tigera (tigera)]

Honestly, since Jaunty, I haven't had any problems, so whatever fix that they come up with that changes it back I don't want.

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu. Ubuntu 8.04 (hardy) reached end-of-life on May 12, 2011.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

Please upgrade to the latest version and re-test.

[Launchpad Janitor (janitor)]

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]