Comment 0 for bug 2049628

Revision history for this message
aminesaka (amine1234) wrote :

Since the last three weeks' updates, I have encountered several challenges with the audio functionality on my system. Primarily, upon starting my laptop, the audio often fails to work, displaying "Dummy Output." To resolve this, I find myself needing to restart the laptop two or three times before the audio becomes functional.

Even when the audio is working, I've noticed a recurring issue where, after playing video or audio for approximately 2-3 minutes, the sound starts crackling and buzzing. The intensity of these distortions gradually increases, resembling the static interference on a radio station with a weak signal. This issue persists even when using 3.5mm headphones, requiring the use of a USB headset or Bluetooth headphones to enjoy distortion-free audio.

Furthermore, I have observed that, regardless of the Ubuntu version (ranging from 22.04 to 22.04.3), I face difficulties changing the microphone output settings when an external audio peripheral, such as a USB headset, 3.5mm headphones, or Bluetooth headphones, is connected. The OS appears to exclusively utilize the microphone from the connected peripheral, making it impossible to switch to the laptop's built-in microphone.

For your reference, here are the specifications of my laptop and the Ubuntu version I am currently using:

Laptop: Dell Vostro 3400
CPU: 11th Gen Intel i5-1135G7
GPU: Intel TigerLake-LP GT2 Iris Xe
Memory: 2490MiB / 19720MiB
Resolution: 1920x1080
OS: Ubuntu 22.04.3 LTS x86_64
Kernel: 6.5.0-14-generic
DE: GNOME 42.9
Shell: bash 5.1.16
Sound Card: Card: HDA Intel PCH, Chip: Cirrus Logic CS8409/CS42L42

I want to emphasize that I receive updates from the Tunisia Ubuntu server.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: pulseaudio 1:15.99.1+dfsg1-1ubuntu2.1
ProcVersionSignature: Ubuntu 6.5.0-14.14~22.04.1-generic 6.5.3
Uname: Linux 6.5.0-14-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: galxy-a10 1404 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Jan 17 14:56:16 2024
InstallationDate: Installed on 2024-01-16 (1 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/03/2023
dmi.bios.release: 1.27
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.27.1
dmi.board.name: 0GGCMJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.27.1:bd10/03/2023:br1.27:svnDellInc.:pnVostro3400:pvr:rvnDellInc.:rn0GGCMJ:rvrA02:cvnDellInc.:ct10:cvr:sku0A23:
dmi.product.family: Vostro
dmi.product.name: Vostro 3400
dmi.product.sku: 0A23
dmi.sys.vendor: Dell Inc.