[Dell Inspiron 7560] No sound after suspend/resume

[Hélio Márcio Filho]

After suspend the system while Spotify was playing when I resumed again my output device was gone.

Instead of "Speakers - Built in Audio" was "Dummy Output". I had to run "pulseaudio -k" to put audio working again.

More info:

Ubuntu Ubuntu 20.04 LTS
Spotify: Version 1.1.26.501.gbe11e53b-15 (installed via snap).

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.2
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: helio 19185 F.... pulseaudio
 /dev/snd/pcmC0D0p: helio 19185 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri May 22 14:36:21 2020
InstallationDate: Installed on 2020-05-05 (16 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/14/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.11.0
dmi.board.name: 0V736W
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd05/14/2019:svnDellInc.:pnInspiron7560:pvr:rvnDellInc.:rn0V736W:rvrA01:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7560
dmi.product.sku: 0782
dmi.sys.vendor: Dell Inc.

[Daniel van Vugt (vanvugt)]

See also bug 1778512

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.