Comment 3 for bug 1822446

Revision history for this message
Mike (mhensley78) wrote : Re: [Bug 1822446] Re: [B450M DS3H, Realtek ALC887-VD] Sound is occasionally distorted

The whole system is brand new including cables. I've used ubuntu 18.04 on
this machine since Christmas. No problem at all. Nothing was changed except
the format and install of 19.04beta.

On Sun, Mar 31, 2019, 11:35 PM Daniel van Vugt <
<email address hidden>> wrote:

> The most likely cause of distortion is a bad connection or bad cable on
> the headphone jack.
>
> Please try some other cables, other headphones, and other jacks if you
> have any more.
>
> ** Summary changed:
>
> - [B450M DS3H, Realtek ALC887-VD, Green Headphone Out, Front]
> + [B450M DS3H, Realtek ALC887-VD] Sound is occasionally distorted
>
> ** Changed in: pulseaudio (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1822446
>
> Title:
> [B450M DS3H, Realtek ALC887-VD] Sound is occasionally distorted
>
> Status in pulseaudio package in Ubuntu:
> Incomplete
>
> Bug description:
> Sound from youtube in playing firefox is distorted. After waiting a
> half hour the problem went away. i then tried to file a bug report.
> while playing the first set of test tones the test tone played fine
> after it finished the youtube audio was distorted again. then the
> second set of test tones from the troubleshooter played and were
> distorted as well.
>
> Also in the summary it ended up saying "FRONT" but it is the rear
> green jack on my motherboard that i am plugged into.
>
> Description: Ubuntu Disco Dingo (development branch)
> Release: 19.04
>
> 5.0.0-8-generic #9-Ubuntu SMP Tue Mar 12 21:58:11 UTC 2019 x86_64
> x86_64 x86_64 GNU/Linux
>
> ProblemType: Bug
> DistroRelease: Ubuntu 19.04
> Package: pulseaudio 1:12.2-2ubuntu1
> ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1
> Uname: Linux 5.0.0-8-generic x86_64
> ApportVersion: 2.20.10-0ubuntu23
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: mike 1833 F.... pulseaudio
> /dev/snd/pcmC1D0p: mike 1833 F...m pulseaudio
> /dev/snd/controlC0: mike 1833 F.... pulseaudio
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Mar 30 21:02:38 2019
> InstallationDate: Installed on 2019-03-30 (0 days ago)
> InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190329)
> ProcEnviron:
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: pulseaudio
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic
> successful
> Symptom_Card: Family 17h (Models 00h-0fh) HD Audio Controller - HD-Audio
> Generic
> Symptom_Jack: Green Headphone Out, Front
> Symptom_PulsePlaybackTest: PulseAudio playback test failed
> Symptom_Type: Digital clip or distortion, or "overdriven" sound
> Title: [B450M DS3H, Realtek ALC887-VD, Green Headphone Out, Front] Sound
> is distorted
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 01/25/2019
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: F4
> dmi.board.asset.tag: Default string
> dmi.board.name: B450M DS3H-CF
> dmi.board.vendor: Gigabyte Technology Co., Ltd.
> dmi.board.version: x.x
> dmi.chassis.asset.tag: Default string
> dmi.chassis.type: 3
> dmi.chassis.vendor: Default string
> dmi.chassis.version: Default string
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrF4:bd01/25/2019:svnGigabyteTechnologyCo.,Ltd.:pnB450MDS3H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450MDS3H-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
> dmi.product.family: Default string
> dmi.product.name: B450M DS3H
> dmi.product.sku: Default string
> dmi.product.version: Default string
> dmi.sys.vendor: Gigabyte Technology Co., Ltd.
>
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