[UX430UNR, Realtek ALC294, Black Headphone Out, Left] No sound
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
pulseaudio (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I expected speaker and headphones to work.
I found speaker silent and headphones slight popping sound only.
But HDMI audio works, also speaker and headphones work on my dualbooted windows 10.
Description: Ubuntu 18.04.1 LTS
Release: 18.04
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 4.15.0-38-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 8 22:45:36 2018
InstallationDate: Installed on 2018-11-07 (1 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
USER PID ACCESS COMMAND
/dev/snd/
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: No sound at all
Title: [UX430UNR, Realtek ALC294, Black Headphone Out, Left] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/13/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX430UNR.T157
dmi.board.
dmi.board.name: UX430UNR
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: UX
dmi.product.name: UX430UNR
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
mtime.conffile.
Please run this command:
dpkg -l > allpackages.txt
and then send us the resulting file 'allpackages.txt'.