[Precision 5510, Realtek ALC3266, Speaker, Internal] No sound at all. Or underruns, dropouts, crackling sound

Bug #1623200 reported by centexcajun
32
This bug affects 4 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

No sound and there are no devices listed in System Settings -->Sound.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: brian 4826 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Sep 13 16:13:20 2016
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-osp1-20150720-0
InstallationDate: Installed on 2016-06-14 (90 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: brian 4826 F.... pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [Precision 5510, Realtek ALC3266, Speaker, Internal] No sound at all
UpgradeStatus: Upgraded to xenial on 2016-06-22 (83 days ago)
dmi.bios.date: 04/07/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.02.00
dmi.board.name: 0N8J4R
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnPrecision5510:pvr:rvnDellInc.:rn0N8J4R:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision 5510
dmi.sys.vendor: Dell Inc.

Revision history for this message
centexcajun (centexcajun) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Merging this with the new bug 1716042.

summary: - [Precision 5510, Realtek ALC3266, Speaker, Internal] No sound at all
+ [Precision 5510, Realtek ALC3266, Speaker, Internal] No sound at all. Or
+ underruns, dropouts, crackling sound
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status: New → Confirmed
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