[Precision 5520, Realtek ALC3266, Speaker, Internal] Underruns, dropouts or crackling sound

Bug #1716042 reported by Ciccio Caruso
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned
pulseaudio (Ubuntu)
New
Undecided
Unassigned

Bug Description

Ubuntu 16.04 LTS
Crackling sound comes from only the left speaker!

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-92.115-generic 4.4.76
Uname: Linux 4.4.0-92-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: francesco 2538 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Sep 8 15:24:37 2017
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-xenial-amd64-20160624-2
InstallationDate: Installed on 2017-02-25 (195 days ago)
InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [Precision 5520, Realtek ALC3266, Speaker, Internal] Underruns, dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/18/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.3
dmi.board.name: 0R6JFH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.1.3:bd01/18/2017:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn0R6JFH:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.name: Precision 5520
dmi.sys.vendor: Dell Inc.

Revision history for this message
Ciccio Caruso (cicciocaruso) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I think we should merge this into bug 1623200.

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