Activity log for bug #1591535

Date Who What changed Old value New value Message
2016-06-11 17:32:52 richard7893 bug added bug
2016-06-11 17:32:52 richard7893 attachment added Selection_059.png https://bugs.launchpad.net/bugs/1591535/+attachment/4681778/+files/Selection_059.png
2018-12-20 09:04:14 Launchpad Janitor alsa-driver (Ubuntu): status New Confirmed
2018-12-20 09:21:38 Daniel van Vugt tags apport-bug i386 trusty apport-bug cosmic i386 trusty
2018-12-20 09:21:47 Daniel van Vugt bug task added pulseaudio (Ubuntu)
2018-12-20 09:21:53 Daniel van Vugt pulseaudio (Ubuntu): status New Confirmed
2019-01-11 01:32:21 Daniel van Vugt description My built-in internal mic on my Toshiba Satellite-A215 will not pick up sounds. The external speakers work just fine, but once again the mic can't record any sounds. I have an Ubuntu 14.04.4 LTS. Below is a link of my ALSA "info" that may be useful: http://www.alsa-project.org/db/?f=10a2337ec9b863d7414121dff10f30ad0cdf430d I've tried the ALSA DKMS update recommended to me by an ubuntuforums.org user from this link: https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS However after following the instructions from the above link, the mic still has not worked. The same Ubuntu forum user suggested I file a bug. He/she provided me with a link from "an old report from an A215 with the same ALC268 codec": https://bugs.launchpad.net/ubuntu/+s...r/+bug/1081353 I provided this because it may be helpful in the debug process. The version of ALSA I have is shown below: Advanced Linux Sound Architecture Driver Version k3.19.0-61-generic. Any help would be appreciated, please let me know if you need any additional info. PS I've also provided a link below of the ongoing forum discussion I've been having at ubuntuforums.org below: http://ubuntuforums.org/showthread.php?t=2323851 ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-61.69~14.04.1-generic 3.19.8-ckt21 Uname: Linux 3.19.0-61-generic i686 ApportVersion: 2.14.1-0ubuntu3.21 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: richard 1533 F.... pulseaudio CurrentDesktop: Unity Date: Sat Jun 11 10:49:01 2016 InstallationDate: Installed on 2016-01-06 (156 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta i386 (20150805) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:SB failed Symptom_Card: Built-in Audio - HDA ATI SB Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: richard 1533 F.... pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [Satellite A215, Realtek ALC268, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/23/2007 dmi.bios.vendor: TOSHIBA dmi.bios.version: V1.10 dmi.board.name: IALAA dmi.board.vendor: TOSHIBA dmi.board.version: 1.00 dmi.chassis.asset.tag: * dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: N/A dmi.modalias: dmi:bvnTOSHIBA:bvrV1.10:bd05/23/2007:svnTOSHIBA:pnSatelliteA215:pvrPSAEGU-01700U:rvnTOSHIBA:rnIALAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A: dmi.product.name: Satellite A215 dmi.product.version: PSAEGU-01700U dmi.sys.vendor: TOSHIBA mtime.conffile..etc.modprobe.d.alsa.base.conf: 2016-06-06T05:53:22.078529 https://gitlab.freedesktop.org/pulseaudio/pulseaudio/issues/618 --- My built-in internal mic on my Toshiba Satellite-A215 will not pick up sounds. The external speakers work just fine, but once again the mic can't record any sounds. I have an Ubuntu 14.04.4 LTS. Below is a link of my ALSA "info" that may be useful: http://www.alsa-project.org/db/?f=10a2337ec9b863d7414121dff10f30ad0cdf430d I've tried the ALSA DKMS update recommended to me by an ubuntuforums.org user from this link: https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS However after following the instructions from the above link, the mic still has not worked. The same Ubuntu forum user suggested I file a bug. He/she provided me with a link from "an old report from an A215 with the same ALC268 codec": https://bugs.launchpad.net/ubuntu/+s...r/+bug/1081353 I provided this because it may be helpful in the debug process. The version of ALSA I have is shown below: Advanced Linux Sound Architecture Driver Version k3.19.0-61-generic. Any help would be appreciated, please let me know if you need any additional info. PS I've also provided a link below of the ongoing forum discussion I've been having at ubuntuforums.org below: http://ubuntuforums.org/showthread.php?t=2323851 ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-61.69~14.04.1-generic 3.19.8-ckt21 Uname: Linux 3.19.0-61-generic i686 ApportVersion: 2.14.1-0ubuntu3.21 Architecture: i386 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: richard 1533 F.... pulseaudio CurrentDesktop: Unity Date: Sat Jun 11 10:49:01 2016 InstallationDate: Installed on 2016-01-06 (156 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta i386 (20150805) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:SB failed Symptom_Card: Built-in Audio - HDA ATI SB Symptom_DevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: richard 1533 F.... pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [Satellite A215, Realtek ALC268, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/23/2007 dmi.bios.vendor: TOSHIBA dmi.bios.version: V1.10 dmi.board.name: IALAA dmi.board.vendor: TOSHIBA dmi.board.version: 1.00 dmi.chassis.asset.tag: * dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: N/A dmi.modalias: dmi:bvnTOSHIBA:bvrV1.10:bd05/23/2007:svnTOSHIBA:pnSatelliteA215:pvrPSAEGU-01700U:rvnTOSHIBA:rnIALAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A: dmi.product.name: Satellite A215 dmi.product.version: PSAEGU-01700U dmi.sys.vendor: TOSHIBA mtime.conffile..etc.modprobe.d.alsa.base.conf: 2016-06-06T05:53:22.078529
2019-07-22 03:43:03 Daniel van Vugt tags apport-bug cosmic i386 trusty apport-bug i386 trusty