Comment 11 for bug 643337

Revision history for this message
JG (jgyap) wrote :

When I am in IBM network, i had same error message.

However, my scenario is different- I can print test page but for print of any other doc (ie pdf or from the browser), they failed.

on closer look into /var/log/cups/ipselect.log, i notice the for the failed print out, an extra entry (among others) when compared to a successful print, caught my attention:

2014-01-24 11:49:21 [INFO] InputSlot=Tray3 -> default-input-tray=tray-3
2014-01-24 11:49:21 [INFO] Duplex=None -> sides=1 -x plex=simplex

When I reset the paper source (File->Print, choose the tab "Page Setup) to "Printer Default" before printing, my print from the browser will be successful. For pdf, I chose "Tray 1 for "Media source".

-JG