Authenticatation Fails with Correct Password

Bug #500354 reported by Richard Grenville on 2009-12-25
This bug affects 2 people
Affects Status Importance Assigned to Milestone
policykit-gnome (Ubuntu)

Bug Description

Binary package hint: policykit-gnome

Ubuntu 9.10 Desktop i386
policykit 0.9-4ubuntu1
policykit-1-gnome 0.94-1+1git.270873
policykit-gnome 0.9-1ubuntu3

When I'm running polkit-gnome-authorization (System -> Administration -> Authorization), and been asked for entering password (to grant a permission or view authorization from all users), I found even if I enter the correct password, the Authorization window will shake and persist, as if I enter the incorrect password, and the authorization will fail. The same problems happens in Ubuntu Tweak. However, the authentications of sudo work correctly.
I found if I enter the correct password when the authorization fails, there's no new log in auth.log. If I enter the wrong password, I will get an error like this in auth.log:
Dec 25 22:54:29 richard-desktop polkit-grant-helper-pam[2512]: pam_unix(polkit:auth): authentication failure; logname= uid=1000 euid=0 tty= ruser=richard rhost= user=richard
There's no terminal output when authorization fails.
It's not related to my password. I tried changing my password, but the problem persists.

If there are any details you would like to know, please don't hesitate to ask. It's my first time reporting a bug.

description: updated
description: updated

When attempting to edit a connection in NetworkManager, I get an authorization failure even though the correct password was entered.

Richard Grenville (richardgv) wrote :

@Bill Anderson
You were talking about a completely different bug, I'm afraid. Please view this bug report:

klausner (klausner) wrote :

I see the same behavior in ubuntu-tweak.

Richard Grenville (richardgv) wrote :

The problem disappeared in ubuntu-tweak after updating to its 0.5 version (it starts using a different authorization method?). But the problem in polkit-gnome-authorization persists.

PasNox (pasnox) wrote :

Same here kubuntu 10.10 fresh install...

rowez (info-rowez) wrote :

Trying to change the system time needs autorization. The polkit-grant-helper will go to sleep/donothing after inserting the password. Using Ubuntu Jaunty (9.04). More info in attachement. What is wrong/bad?

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