Comment 16 for bug 540247

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Milan Bouchet-Valat (nalimilan) wrote : Re: [users-admin] no authorization dialog, unable to add user

Forget about users-admin. It doesn't communicate directly with the agent, but talks to system-tools-backends, which calls polkitd, which in turn triggers the agent to perform an authentication. Anyway, use the second pkcheck command, that's safer.

I'd suggest:
sudo killall /usr/lib/policykit-1/polkitd
sudo /usr/lib/policykit-1/polkitd
and in another terminal:
/usr/lib/policykit-gnome/polkit-gnome-manager
and in another one
pkcheck --allow-user-interaction --process PID --action-id org.freedesktop.systemtoolsbackends.set
(replacing PID with something meaningful)

And then please post the logs from these commads. Also have a look at /var/log/auth.log.