mountall: Plymouth command failed

Bug #855933 reported by Removed by request
26
This bug affects 3 people
Affects Status Importance Assigned to Milestone
plymouth (Ubuntu)
Triaged
Low
Unassigned

Bug Description

I'm using Ubuntu 11.10 dev with Plymouth 0.8.2-2ubuntu26. On a system boot I get the message "mountall: Plymouth command failed" and "mountall: Could not connect to Plymouth". I have seen this message after I tested this bug: https://bugs.launchpad.net/ubuntu/+source/plymouth/+bug/800701
---
ApportVersion: 2.1-0ubuntu1
Architecture: amd64
DistroRelease: Ubuntu 12.10
EcryptfsInUse: Yes
NonfreeKernelModules: nvidia
Package: mountall 2.36
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.4.0-3.7-generic 3.4.0
Tags: quantal
Uname: Linux 3.4.0-3-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout lpadmin plugdev sambashare sudo
---
ApportVersion: 2.1-0ubuntu1
Architecture: amd64
CurrentDmesg:
 Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: No such file or directory
 dmesg: write failed: Broken pipe
DefaultPlymouth: Error: command ['readlink', '/etc/alternatives/default.plymouth'] failed with exit code 1:
DistroRelease: Ubuntu 12.10
EcryptfsInUse: Yes
Lspci: Error: [Errno 2] No such file or directory
Lsusb: Error: [Errno 2] No such file or directory
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
NonfreeKernelModules: nvidia
Package: plymouth 0.8.4-0ubuntu1
PackageArchitecture: amd64
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.4.0-3-generic root=UUID=f1ce7323-74dc-46f7-95f7-887cc54403e7 ro
ProcEnviron:
 TERM=xterm
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.4.0-3-generic root=UUID=f1ce7323-74dc-46f7-95f7-887cc54403e7 ro
ProcVersionSignature: Ubuntu 3.4.0-3.7-generic 3.4.0
Tags: quantal
TextPlymouth: Error: command ['readlink', '/etc/alternatives/text.plymouth'] failed with exit code 1:
Uname: Linux 3.4.0-3-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout lpadmin plugdev sambashare sudo
dmi.bios.date: 04/21/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.10
dmi.board.name: N68-S
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.10:bd04/21/2010:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnN68-S:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Phil Grohe (phil-grohe-deactivatedaccount) wrote :

I'm also seeing somthing similar to this.

I get the 'mountall: disconnected from plymouth' during boot as described in Plymouth bug 840960
(http://bugs.launchpad.net/ubuntu/+source/plymouth/+bug/840960)

When I boot, the four dots loading screen appears, then it disappears leaving me with terminal text showing the message:

mountall: disconnected from plymouth [OK]

After this the GUI login page appears normally and I can login as normal. When I chose to Shutdown, I again get a flash of terminal text which reads:

mountall: plymouth command failed
mountall: disconnected from plymouth [OK]

System Details
------------------
Acer Aspire One AOA110
Lubuntu 11.10 upgraded from 11.04 using automatic upgrade GUI
Plymouth version 0.8.2-2ubuntu28

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in mountall (Ubuntu):
status: New → Confirmed
Revision history for this message
DonP (forum-pc-homepage) wrote :

I'm having the same problem suddenly after a recent update and cannot boot up at all:

Mountall: Plymouth command failed
Mountall: Disconnected from Plymouth

Mountall: Event failed

After this, there are a few gibberish characters and the system refuses to boot. If I let it sit a while, some lines about timeouts and Xrog being blocked appear but still no boot although occasionally something I press on the keyboard (I'm not sure what) will make it continue with the boot.

Revision history for this message
Steve Langasek (vorlon) wrote :

Is this bug still affecting people in 12.04? The one other referenced case, bug #840960, is thought to be resolved.

Changed in mountall (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Removed by request (removed3425744) wrote :

The bug still exists in Ubuntu 12.10 dev.

Changed in mountall (Ubuntu):
status: Incomplete → Opinion
status: Opinion → Confirmed
Revision history for this message
Steve Langasek (vorlon) wrote :

Sworddragon,

> The bug still exists in Ubuntu 12.10 dev.

Ok. I can't reproduce this bug. Please run 'apport-collect 855933' on the affected system, to gather information about how plymouth is set up for you.

Revision history for this message
Removed by request (removed3425744) wrote : Dependencies.txt

apport information

tags: added: apport-collected quantal
description: updated
Revision history for this message
Steve Langasek (vorlon) wrote :

Oh, whoops - of course that didn't attach any information about your plymouth setup because the bug is not assigned to plymouth. Reassigning now. Can you please run that command again?

affects: mountall (Ubuntu) → plymouth (Ubuntu)
Revision history for this message
Removed by request (removed3425744) wrote : BootLog.gz

apport information

description: updated
Revision history for this message
Removed by request (removed3425744) wrote : Dependencies.txt

apport information

Revision history for this message
Removed by request (removed3425744) wrote : EtcDefaultGrub.txt

apport information

Revision history for this message
Removed by request (removed3425744) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Removed by request (removed3425744) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Removed by request (removed3425744) wrote : ProcModules.txt

apport information

Revision history for this message
Removed by request (removed3425744) wrote : UdevDb.txt

apport information

Revision history for this message
Removed by request (removed3425744) wrote : UdevLog.txt

apport information

Revision history for this message
Steve Langasek (vorlon) wrote :

> DefaultPlymouth: Error: command ['readlink', '/etc/alternatives/default.plymouth'] failed with exit code 1:
> TextPlymouth: Error: command ['readlink', '/etc/alternatives/text.plymouth'] failed with exit code 1:

Well, ok, here's the first problem; you have a damaged plymouth configuration, with no themes in place. Do you know how this happened?

Revision history for this message
Removed by request (removed3425744) wrote :

I have a minimalistic system. I have removed all unneeded packages and there are no recommended packages installed. This is uncommon but a valid installation. Maybe there is a dependency missing which is normally only installed as a recommendation. I will try to figure out if a package is mssing but maybe somebody else has an idea about this error message.

Revision history for this message
Removed by request (removed3425744) wrote :

The recommends for Plymouth are plymouth-theme-ubuntu-text or plymouth-theme. plymouth-theme-ubuntu-text installs only /etc/alternatives/text.plymouth and plymouth-theme is a virtual package with includes already plymouth-theme-ubuntu-text and some other themes like xubuntu-plymouth-theme which installs both alternatives. But even with this package after a reboot I'm still getting the error message.

Revision history for this message
Steve Langasek (vorlon) wrote : Re: [Bug 855933] Re: mountall: Plymouth command failed

On Wed, May 23, 2012 at 08:06:37PM -0000, Sworddragon wrote:
> I have a minimalistic system. I have removed all unneeded packages and
> there are no recommended packages installed. This is uncommon but a
> valid installation. Maybe there is a dependency missing which is
> normally only installed as a recommendation. I will try to figure out if
> a package is mssing but maybe somebody else has an idea about this error
> message.

Ah. The plymouth package has:

  Recommends: plymouth-theme-ubuntu-text | plymouth-theme

I don't recall why this is only a Recommends. Perhaps it's because you can
use the details plugin without any theme... but you're already booting
without 'splash', so that's exactly the plugin that should be used here.

That at least gives enough information to try to reproduce this locally.
Can you try installing the plymouth-theme-ubuntu-text package, to see if it
resolves the issue for you?

Changed in plymouth (Ubuntu):
status: Confirmed → Triaged
importance: Undecided → Low
Revision history for this message
Removed by request (removed3425744) wrote :

> Can you try installing the plymouth-theme-ubuntu-text package, to see if it
> resolves the issue for you?

The result is in post #19.

Revision history for this message
Brian Fromme (brianfromme) wrote :

Hi Steve (et al). Here's something that might help with your clues.

I'm on a headless ARM dev. board. I added an SSD drive to /etc/fstab. When the cable is not connected, I get this Plymouth error and the boot hangs. I knew it was really that the mount was hanging and booted single user to remove the fstab entry, which worked.

Hope that helps.

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