Comment 0 for bug 1719077

Revision history for this message
Amr Ibrahim (amribrahim1987) wrote : Unable to find codecs to play videos

To reproduce:

1. Open Totem
2. Go to Channels and select The Guardian Videos
3. Select any video
4. Totem complains about missing codecs
5. GNOME Software then complains that app-install-data is missing

See screenshots.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: ubuntu-software 3.26.0-0ubuntu2
ProcVersionSignature: Ubuntu 4.13.0-11.12-generic 4.13.1
Uname: Linux 4.13.0-11-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 23 11:54:53 2017
InstallationDate: Installed on 2017-09-21 (2 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170919)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-limba N/A
 gnome-software-plugin-snap 3.26.0-0ubuntu2
PackageArchitecture: all
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)