openoffice does not complete startup

Bug #242950 reported by Lars Noodén
4
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

$ QSettings: failed to open file '/etc/qt3/qt_plugins_3.3rc'
Locking assertion failure. Backtrace:
#0 /usr/lib/libxcb-xlib.so.0 [0x7f7fb30b997c]
#1 /usr/lib/libxcb-xlib.so.0(xcb_xlib_lock+0x15) [0x7f7fb30b9a15]
#2 /usr/lib/libX11.so.6 [0x7f7fb6d83323]
#3 /usr/lib/libX11.so.6(XCreatePixmap+0x3f) [0x7f7fb6d5ab6f]
#4 /usr/lib/openoffice/program/libvclplug_gen680lx.so [0x7f7facdacddd]
#5 /usr/lib/openoffice/program/libvclplug_gen680lx.so(_ZN11X11SalFrame4InitEmiP16SystemParentDatab+0x971) [0x7f7facd71e81]
#6 /usr/lib/openoffice/program/libvclplug_gen680lx.so(_ZN11X11SalFrameC2EP8SalFramemP16SystemParentData+0x30d) [0x7f7facd729cd]
#7 /usr/lib/openoffice/program/libvclplug_kde680lx.so [0x7f7fae6aa91b]
#8 /usr/lib/openoffice/program/libvclplug_kde680lx.so [0x7f7fae6aa984]
#9 /usr/lib/openoffice/program/libvcl680lx.so [0x7f7fba6204ed]
#10 /usr/lib/openoffice/program/libvcl680lx.so [0x7f7fba5b5322]
#11 /usr/lib/openoffice/program/libvcl680lx.so(_ZN9TabDialogC2EP6WindowRK5ResId+0x5f) [0x7f7fba5f21cf]
#12 /usr/lib/openoffice/program/libsvx680lx.so [0x7f7fa4d10084]
#13 /usr/lib/openoffice/program/libsvx680lx.so [0x7f7fa4ee4db4]
#14 /usr/lib/openoffice/program/libsvx680lx.so [0x7f7fa4ee6540]
#15 /usr/lib/openoffice/program/soffice.bin(_ZN7desktop19impl_callRecoveryUIEhhh+0x5af) [0x43203f]
#16 /usr/lib/openoffice/program/soffice.bin(_ZN7desktop7Desktop9SaveTasksEv+0x12) [0x4323e2]
#17 /usr/lib/openoffice/program/soffice.bin(_ZN7desktop7Desktop9ExceptionEt+0x2d5) [0x433a75]
#18 /usr/lib/openoffice/program/libvcl680lx.so [0x7f7fba456326]
#19 /usr/lib/openoffice/program/libuno_sal.so.3 [0x7f7fb81fb512]

Revision history for this message
Lars Noodén (larsnooden) wrote : description

That's the output from OpenOffice on the latest updates of hardy heron. It gets as far as the splash screen and then quits.

 Linux 2.6.24-18-generic #1 SMP Wed May 28 19:28:38 UTC 2008 x86_64 GNU/Linux
$ lsb_release -rc
Release: 8.04
Codename: hardy

Revision history for this message
Venkatraman.S (blizzardz) wrote :

Thank you for taking the time to report this probable bug and helping to make Ubuntu better.

Kindly provide the following information :
1) When is this error generated -
    a) while opening a 'New' file or
    b) starting/booting Ubuntu or
    c) Opening a new file using Open Office?
2) What is the version of the Java(JRE) in your system?
3) How are you running OpenOffice - via the command prompt or by clicking on the file?

This will greatly help us in tracking down your problem. Feel free to continue to report any other bugs you may find.

Changed in openoffice.org:
status: New → Incomplete
Revision history for this message
Lars Noodén (larsnooden) wrote :

#1 & #3 : openoffice.org never gets past the splash screen. This occurs when running it from the Kmenu, or from the shell. That, I guess, would be when making a new file.

#3 Even when running it with an explicit filename from the shell (e.g. soffice foo.ods) the same thing happens.

#2: How would I go about identifying the version of the JRE?
from dpkg -s openoffice.org-java-common, I get version 1:2.4.1-1ubuntu1

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