Comment 76 for bug 157249

Revision history for this message
In , Geoff123 (gsking1) wrote :

Hello - I just encountered this bug or something like it. Images show as read-error in LO and the xlsx file would not open in Office 2010. I'm using version 3.5.4 using Mac Lion. This is what I did:

1- started docx document in Office 2010 on Windows 7, added text, a few pictures, and table of contents.
2- opened docx in LO 3.5.4 on Mac Lion. Made various edits and added about 13 jpeg photos using Insert > Picture > From File in various places in the document. I did crop one of the images in LO and edited a few with "Edit with External Tool" (Mac Preview rotation) and all seemed okay from those.
3- re-Saved the file as docx and dropboxed it
4- re-opened the docx file at work today and got the following results.

MS Office 2010 will not open it now and says it has an error. Libreoffice 3.5.4 on Windows 7 will open it, but there are read-error notices where the pictures should be.

I also notice that the file is 4MB, which would be small considering that many pictures. They would have been a few MB each.

Also, the few images that were added originally in step 1 are still present and okay. All other images are missing with read-error.

Based on the file-size I'm assuming that the file was not saved correctly on the Mac at step 3 and the images were lost at that point. They were visible in the document upon closeing the file on the Mac at step 3.

I'm not sure if auto-save is turned on the Mac or not as I'm not at that computer right now, but assume it would be on as default. I assume dropbox did not mangle the file since the other original pictures added at step 1 are okay and the text is readable.

Please let me know what other info I can provide.