Comment 0 for bug 2031198

System info:
Alienware 15 R3 laptop,
Nvidia Geforce GTX 1060 + Intel HD Graphics 630
full specs @ https://dl.dell.com/content/manual38481186-alienware-15-r3-setup-and-specifications.pdf?language=en-us

I was using the gnome gui with this laptop for years, and I dual boot to Win10, which still works as well as before (insert snark about windows here). Ubuntu/gnome was working with the proprietary nvidia drivers before the upgrade. But...

Disclaimer - I don't know much about the state before the upgrade. It happened overnight while I was not present. Sadly I dont know the ubuntu version (Probably 20.04?), nvidia driver version, if it was wayland or X11, or the kernel version. I wish I had this info for you :(.

Current Behavior:

Any attempt to start a gui turns off the monitor completely. Even the backlight flickers then turns off. I thought maybe I couldn't see anything because the backlight was off, but I tried shining a flashlight at the monitor and still can't see any dim image so it seems that's not it.

When in this state, I cannot use ctrl+alt+F# to switch to a shell.

I can ssh to the machine in this state, so it is booted! But the only way to use the machine directly is to boot in safe mode and get to a root shell (continuing boot in safe mode just leaves me in the same black-screen state).

Things I've tried:
 * switching to nvidia-driver 525, 470, and 390 (non-server variants)
   * Same behavior. - No graphics, backlight or ability to switch to another TTY
 * making Intel graphics primary with `nvidia-prime`
   * Same behavior. - No graphics, backlight or ability to switch to another TTY
 * Disabled wayland in `/etc/gdm3/custom.conf`
   * Same behavior. - No graphics, backlight or ability to switch to another TTY
 * uninstalling nvidia packages (`apt remove --purge '*nvidia*'` and `apt autoremove`) and attempting to use the nouveau driver
   * Backlight stays on, but otherwise the same behavior. - No graphics, or ability to switch to another TTY
   * This makes me think that the issue is something more than just the nvidia driver? Perhaps the 6.2.0 kernel? But I'm not sure what component to put this bug in if that's the case. I'm happy to refile wherever is appropriate.
 * Reinstalling ubuntu completely (this required using safe graphics mode - normal mode yielded the same behavior in the installer)

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: nvidia-driver-535 535.86.05-0ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
Date: Fri Aug 11 22:59:41 2023
InstallationDate: Installed on 2023-08-12 (0 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: nvidia-graphics-drivers-535
UpgradeStatus: No upgrade log present (probably fresh install)