Ubuntu
nvidia-graphics-drivers-460 package

NVIDIA Driver not working

Bug #1916256 reported by mokonlinux on 2021-02-19

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	nvidia-graphics-drivers-460 (Ubuntu)	New	Undecided	Unassigned

Bug Description

hello so i have a issue with NVIDIA driver on a 4k res the system is laggy 1 frame per sec and
it shows me a glitch when i move the taps

like : https://imgur.com/3LWJbbC

thanks in advance

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-43-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/capabilities/gpu0'
.proc.driver.nvidia.capabilities.mig: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/capabilities/mig'
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 460.32.03 Sun Dec 27 19:00:34 UTC 2020
GCC version:
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 19 09:30:48 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Skylake GT2 [HD Graphics 520] [103c:80e5]
Subsystem: Hewlett-Packard Company GM107M [GeForce GTX 950M] [103c:80e5]
InstallationDate: Installed on 2021-02-19 (0 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: HP HP ENVY Notebook
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-43-generic root=UUID=d6d44f80-a9fe-4951-b886-8035f1017eff ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 126: Error executing command as another user: Request dismissed
dmi.bios.date: 03/04/2016
dmi.bios.release: 15.53
dmi.bios.vendor: Insyde
dmi.bios.version: F.35
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 80E5
dmi.board.vendor: HP
dmi.board.version: 87.60
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 87.60
dmi.modalias: dmi:bvnInsyde:bvrF.35:bd03/04/2016:br15.53:efr87.60:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn80E5:rvr87.60:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=ENV
dmi.product.name: HP ENVY Notebook
dmi.product.sku: V8S44EA#A2N
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Tags:

Revision history for this message

mokonlinux (mokonlinux) wrote on 2021-02-19:

.proc.driver.nvidia.params.txt Edit (790 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (89.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (24.0 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (961.7 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (14.4 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (478 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (614 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (40.6 KiB, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (1016 bytes, text/plain; charset="utf-8")
NvidiaBugReportLog.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (5.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (3.1 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (7.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (228.2 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (55.9 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (30.8 KiB, text/plain; charset="utf-8")
nvidia-settings.txt Edit (26.2 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (33.3 KiB, text/plain; charset="utf-8")

Seth Arnold (seth-arnold) on 2021-02-19

information type:

Private Security → Public

Revision history for this message

Daniel Letzeisen (dtl131) wrote on 2021-02-21:

You have a hybrid Intel/Nvidia system (a.k.a Optimus). Make sure you get it set up correctly: https://ubuntuforums.org/showthread.php?t=2454399&p=14004415#post14004415

Revision history for this message

mokonlinux (mokonlinux) wrote on 2021-02-21:

Hi thanks for taking time and replying (: ,
i tried to run the commands and it didn't work
do you have anything else i could try ?

Revision history for this message

Daniel Letzeisen (dtl131) wrote on 2021-02-21:

Please give the output of:

prime-select query
glxinfo -B
prime-run glxinfo -B

Revision history for this message

mokonlinux (mokonlinux) wrote on 2021-02-21:

prime-select query

[output 1]
$ prime-select query
on-demand
[/output]
[output 2]
$ glxinfo -B

name of display: :0
display: :0 screen: 0
direct rendering: Yes
Extended renderer info (GLX_MESA_query_renderer):
    Vendor: Intel (0x8086)
    Device: Mesa Intel(R) HD Graphics 520 (SKL GT2) (0x1916)
    Version: 20.2.6
    Accelerated: yes
    Video memory: 3072MB
    Unified memory: yes
    Preferred profile: core (0x1)
    Max core profile version: 4.6
    Max compat profile version: 4.6
    Max GLES1 profile version: 1.1
    Max GLES[23] profile version: 3.2
OpenGL vendor string: Intel
OpenGL renderer string: Mesa Intel(R) HD Graphics 520 (SKL GT2)
OpenGL core profile version string: 4.6 (Core Profile) Mesa 20.2.6
OpenGL core profile shading language version string: 4.60
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 20.2.6
OpenGL shading language version string: 4.60
OpenGL context flags: (none)
OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 20.2.6
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

[/output]

[output 3 ]
$ prime-run glxinfo -B

OpenGL version string: 4.6 (Compatibility Profile) Mesa 20.2.6
OpenGL shading language version string: 4.60
OpenGL context flags: (none)
OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 20.2.6
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

[/output]

prime-select query

[output 1]
$ prime-select query
on-demand
[/output]
[output 2]
$ glxinfo -B

name of display: :0
display: :0  screen: 0
direct rendering: Yes
Extended renderer info (GLX_MESA_query_renderer):
    Vendor: Intel (0x8086)
    Device: Mesa Intel(R) HD Graphics 520 (SKL GT2) (0x1916)
    Version: 20.2.6
    Accelerated: yes
    Video memory: 3072MB
    Unified memory: yes
    Preferred profile: core (0x1)
    Max core profile version: 4.6
    Max compat profile version: 4.6
    Max GLES1 profile version: 1.1
    Max GLES[23] profile version: 3.2
OpenGL vendor string: Intel
OpenGL renderer string: Mesa Intel(R) HD Graphics 520 (SKL GT2)
OpenGL core profile version string: 4.6 (Core Profile) Mesa 20.2.6
OpenGL core profile shading language version string: 4.60
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 20.2.6
OpenGL shading language version string: 4.60
OpenGL context flags: (none)
OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 20.2.6
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

[/output]

[output 3 ]
$ prime-run glxinfo -B

name of display: :0
display: :0  screen: 0
direct rendering: Yes
Extended renderer info (GLX_MESA_query_renderer):
    Vendor: Intel (0x8086)
    Device: Mesa Intel(R) HD Graphics 520 (SKL GT2) (0x1916)
    Version: 20.2.6
    Accelerated: yes
    Video memory: 3072MB
    Unified memory: yes
    Preferred profile: core (0x1)
    Max core profile version: 4.6
    Max compat profile version: 4.6
    Max GLES1 profile version: 1.1
    Max GLES[23] profile version: 3.2
OpenGL vendor string: Intel
OpenGL renderer string: Mesa Intel(R) HD Graphics 520 (SKL GT2)
OpenGL core profile version string: 4.6 (Core Profile) Mesa 20.2.6
OpenGL core profile shading language version string: 4.60
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 20.2.6
OpenGL shading language version string: 4.60
OpenGL context flags: (none)
OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 20.2.6
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

[/output]

Revision history for this message

Daniel Letzeisen (dtl131) wrote on 2021-02-21:

Instead of using prime-run alias, let's see if this command reports Nvidia:

__NV_PRIME_RENDER_OFFLOAD=1 __GLX_VENDOR_LIBRARY_NAME=nvidia glxinfo-B

Revision history for this message

Daniel Letzeisen (dtl131) wrote on 2021-02-21:

^Sorry, should have been "glxinfo -B", not "glxinfo-B"

Daniel van Vugt (vanvugt) on 2021-02-22

affects:

xorg (Ubuntu) → nvidia-graphics-drivers-460 (Ubuntu)

Revision history for this message

mokonlinux (mokonlinux) wrote on 2021-02-22:

Hello , here's the logs :

$ __NV_PRIME_RENDER_OFFLOAD=1 __GLX_VENDOR_LIBRARY_NAME=nvidia glxinfo -B

[logs]

name of display: :0
display: :0 screen: 0
direct rendering: Yes
Memory info (GL_NVX_gpu_memory_info):
    Dedicated video memory: 4096 MB
    Total available memory: 4096 MB
    Currently available dedicated video memory: 4039 MB
OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: GeForce GTX 950M/PCIe/SSE2
OpenGL core profile version string: 4.6.0 NVIDIA 460.32.03
OpenGL core profile shading language version string: 4.60 NVIDIA
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 4.6.0 NVIDIA 460.32.03
OpenGL shading language version string: 4.60 NVIDIA
OpenGL context flags: (none)
OpenGL profile mask: (none)

OpenGL ES profile version string: OpenGL ES 3.2 NVIDIA 460.32.03
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

[/logs]

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NVIDIA Driver not working

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nvidia-graphics-drivers-460 package