10de:05e1 System freezes when playing videos or games.

[dvdmchl]

With Nvidia binary drivers it freezes very often, with nouveau driver it freezes not very often. It has to do something with GPU as it happens only when using app that uses OpenGL.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 304.128 Wed Aug 26 10:38:05 PDT 2015
 GCC version: gcc version 4.9.2 (Ubuntu 4.9.2-10ubuntu13)
.tmp.unity.support.test.0:

ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Oct 7 08:36:04 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
DkmsStatus:
 bbswitch, 0.7, 3.19.0-30-generic, x86_64: installed
 nvidia-304, 304.128, 3.19.0-30-generic, x86_64: installed
 vboxhost, 5.0.6, 3.19.0-30-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation GT200 [GeForce GTX 280] [10de:05e1] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: XFX Pine Group Inc. Device [1682:2400]
InstallationDate: Installed on 2015-10-03 (3 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
Lsusb:
 Bus 001 Device 002: ID 18a5:0302 Verbatim, Ltd 32GB Flash Drive
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 045e:001e Microsoft Corp. IntelliMouse Explorer
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: XFX XFX nForce 790i Ultra 3-Way SLI
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic root=UUID=fe12b377-bee0-4361-b4e5-cdf0dd3d3f5c ro text
SourcePackage: xorg
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/25/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: XFX nForce 790i Ultra 3-Way SLI
dmi.board.vendor: XFX
dmi.board.version: 1
dmi.chassis.type: 3
dmi.chassis.vendor: XFX
dmi.chassis.version: XFX nForce 790i Ultra 3-Way SLI
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd06/25/2008:svnXFX:pnXFXnForce790iUltra3-WaySLI:pvr1:rvnXFX:rnXFXnForce790iUltra3-WaySLI:rvr1:cvnXFX:ct3:cvrXFXnForce790iUltra3-WaySLI:
dmi.product.name: XFX nForce 790i Ultra 3-Way SLI
dmi.product.version: 1
dmi.sys.vendor: XFX
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.9-2ubuntu1~vivid2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.9-2ubuntu1~vivid2
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Wed Oct 7 08:18:06 2015
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input Microsoft Microsoft IntelliMouse® Explorer MOUSE, id 8
 input AT Translated Set 2 keyboard KEYBOARD, id 9
xserver.errors: open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.17.1-0ubuntu3.1

[penalvch (penalvch)]

dvdmchl, thank you for reporting this and helping make Ubuntu better. To see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

[dvdmchl (dvd-mchl)]

I have used usb-creator-disk to make persistent Live USB form the ISO from:

http://cdimage.ubuntu.com/daily-live/current/

But was not able to boot from it, got boot error message. Have no other way to test it on my machine. Virtual machine would not help as I need to install nvidia drivers.

[penalvch (penalvch)]

dvdmchl, is there either an xorg backtrace or kernel call trace to be captured following https://help.ubuntu.com/community/DebuggingSystemCrash ?

[dvdmchl (dvd-mchl)]

Have had installed linux-crashdump, will post crashdump next time the system will freeze.

[dvdmchl (dvd-mchl)]

It happened twice today but there is no new file in /var/crash. It just freeze, nothing to capture.

[penalvch (penalvch)]

dvdmchl, can you SSH into it and view the logs (specifically dmesg and xorg) from there?

[dvdmchl (dvd-mchl)]

IT is my desktop, using it for my daily computer tasks. Here is dmesg.

[dvdmchl (dvd-mchl)]

and here is xorg log

[dvdmchl (dvd-mchl)]

dmesg

[dvdmchl (dvd-mchl)]

This morning I switched to nouveau driver. So far my system works well without freezing.

So there are maybe some compatibility issues with binary nvidia driver.

[dvdmchl (dvd-mchl)]

So after over 24h running on nouveau drive I have got the freeze again.

I have tried to connect to it from other computer by SSH. But was not able to even ping the frozen one. The computer was completely irresponsible.

[penalvch (penalvch)]

dvdmchl, to clarify my previous comment, can you SSH into it after it freezes (not before) and then view the logs (specifically dmesg and xorg) from there?

[dvdmchl (dvd-mchl)]

No I can't SSH into it. It doesn't even reply to ping when it freezes.

[penalvch (penalvch)]

dvdmchl, fair enough. After you reboot from a crash, is there anything interesting in Xorg.0.log.old or dmesg.0?

[dvdmchl (dvd-mchl)]

I have dist-upgraded to Ubuntu 15.10, the problem still persists.

With Nvidia binary drivers it freezes very often, with nouveau driver it freezes not very often.

[penalvch (penalvch)]

dvdmchl, given that you reported this problem while using the nvidia proprietary drivers, let this report be scoped to that, as nouveau drivers are treated as separately.

Hence, as per your logs, you were using the 304.x nvidia driver when you first reported. As per nvidia.com, the latest available is 340.93, which is available in Wily as per https://launchpad.net/ubuntu/+source/nvidia-graphics-drivers-340 . Hence, would testing a newer version of the driver change anything?

[dvdmchl (dvd-mchl)]

It did freeze on both 304 and 340 drivers. I was able to reproduce it by simple playing youtube video (HTML5 player ). It did then freeze in between 10-30min.

I have uninstalled Chromium a started to use Firefox instead. So far it is more stable and did not freeze after about 2h of playing videos.

So now I am near to blame Chromium browser with proprietary Nvidia driver installed that it causes freezing my system. It needs more testing though. And maybe if other people with the same problem can try to switch browsers.

[penalvch (penalvch)]

dvdmchl, after you reboot from a crash, could you please attach both Xorg.0.log.old and dmesg.0?

[dvdmchl (dvd-mchl)]

dmesg.0

[dvdmchl (dvd-mchl)]

Xorg.0.log.old

[penalvch (penalvch)]

dvdmchl, the issue you are reporting is an upstream one. Could you please report this problem following https://help.ubuntu.com/community/BinaryDriverHowto/Nvidia#Reporting_an_upstream_bug ?

Feel free to post your report URL and case number for tracking purposes.

Thank you for your understanding.