Hi, I hope this isn't too late but I had the same problem. It was a wired mouse with the circle green plug end. I disconnected that one and plugged in a USB mouse and the pointer showed up and has been working fine.
Hi, I hope this isn't too late but I had the same problem. It was a wired mouse with the circle green plug end. I disconnected that one and plugged in a USB mouse and the pointer showed up and has been working fine.