Comment 9 for bug 120199

Pardon my frustration here. I feel as though I'm talking to a clerk at
the DMV who is insisting that my paperwork isn't in order. It is
starting to make me write in a manner that is perhaps more angry than
is appropriate, but it feels like I'm talking to a wall. The goal here
should not be to close bug reports without understanding them. The
goal should be to fix the problem, which is simple and
straightforward.

Hew McLachlan <email address hidden> writes:
> 1) What version of Ubuntu was the bug reported on? Feisty?
>
> 2) Have you tested using the latest release of Ubuntu, Hardy Heron? This
> has a newer version of ntp, which may have solved your problem.

It doesn't solve it. I've already explained that earlier in the bug
report. If you had read the bug report and understood how ntpd works
this would not be something you would be asking.

> 3) Your bug description states that the solution is to remove certain
> lines from certain files, but these files do not exist in the latest
> version of ntp.

Yes, I know that. The files are scripts that are executed when the
system comes out of sleep or hibernate. They can be set to restart
ntpd which is the the appropriate action. By removing those files the
situation has been made worse rather than better -- the bug is not
gone simply because the scripts have been entirely removed rather than
simply rendered useless as they were before.

Restoring them with appropriate settings so ntpd restarts when a
machine comes out of sleep is the correct thing to do.

To repeat, the issue is that ntpd is not a program that "understands"
the idea of a machine, like a laptop, hibernating for some period of
time and then re-appearing on an entirely different network. Simply
restarting the daemon will cause it to behave correctly, but if the
same instance keeps running it will misbehave after reboot. This is
not a bug in ntpd -- ntpd is not built or designed for mobility and
indeed probably should not be altered for mobility. Just adding
scripts to restart it is fine. This will take five minutes for
a skilled developer, perhaps less.

> Again, please test with the latest version of Ubuntu,

I'm not an imbecile. Please stop treating me like one.

If someone wants to fix this, and understands the problem, it will
take about five minutes to put appropriate files into the appropriate
directories to restart ntpd when a machine comes out of sleep or
hibernate.

> Status: New => Incomplete

The bug report is fine. The problem is that the people reading it are
insufficiently technically skilled to understand what the issue
is. As I said, this will take all of five minutes to fix if someone
actually wants to.

I'm re-setting the status, as the bug report is most certainly *not*
incomplete.

Perry
--
Perry E. Metzger <email address hidden>