Comment 6 for bug 1008117

Revision history for this message
Austin Dempewolff (adempewolff) wrote : Re: [Bug 1008117] [NEW] Nautilus suggests option for mounting hibernated ntfs partitions that could lead to data loss

Similarly, this bug was not filed because of the mounting denial, but
rather because the denial lists the command for a potential dangerous
action without explaining what it would do and the data loss it could cause.

On Friday, September 21, 2012, Jean-Pierre <email address hidden>
wrote:
> The mounting denial is not a bug. It is a feature preventing you from
> losing data.
>
> Also please see http://jp-andre.pagesperso-orange.fr/advanced-ntfs-
> 3g.html#windows8
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1008117
>
> Title:
> Nautilus suggests option for mounting hibernated ntfs partitions that
> could lead to data loss
>
> Status in NTFS-3G:
> New
> Status in “ntfs-3g” package in Ubuntu:
> Confirmed
>
> Bug description:
> --- What happens: ---
> If a user tries to open an ntfs partition that has been hibernated
while using Nautilus they will be presented with this dialog:
> ------------------------------------------
> Unable to mount XP
>
> Error mounting: mount exited with exit code 14: Windows is hibernated,
refused to mount.
> Failed to mount '/dev/sda3': Operation not permitted
> The NTFS partition is hibernated. Please resume and shutdown Windows
> properly, or mount the volume read-only with the 'ro' mount option, or
> mount the volume read-write with the 'remove_hiberfile' mount option.
> For example type on the command line:
>
> mount -t ntfs-3g -o remove_hiberfile /dev/sda3 /media/XP_
> -------------------------------------------
>
> The last suggestion, "mount the volume read-write with the
> 'remove_hiberfile' mount option," is problematic because doing this
> would delete the 'hiberfile.sys' file and cause the user to lose all
> information on the saved session--potentially including unsaved work.
> Here is a selection from the ntfs-3g manpage explaining this option:
>
> remove_hiberfile
> Unlike in case of read-only mount, the read-write
 mount is
> denied if the NTFS volume is hibernated. One needs
either to
> resume Windows and shutdown it properly, or use this
 option
> which will remove the Windows hibernation file.
Please note,
> this means that the saved Windows session will be
 completely
> lost. Use this option under your own responsibility.
>
> The fact that the exact command to do this is prominently displayed
> (and is the only command displayed) without any warning that this will
> delete the saved Windows session only aggravates the risk of data
> loss.
>
> --- What should happen: ---
>
> 1. If a command is to be prominently displayed it should be the
> command to mount the partition in read-only mode (see command
> below)--this is the only completely safe way to mount a hibernated
> ntfs-partition without risking data loss.
>
> mount -t ntfs-3g -o ro /dev/sda3 /media/XP_
>
> 2. A warning should be included in the Nautilus dialog which explains
> that using the 'remove_hiberfile' option to mount the drive in read-
> write mode will require deleting the saved Windows session and losing
> any unsaved files.
>
> --- Steps to reproduce: ---
>
> 1. Hibernate a Windows installation
> 2. Boot Ubuntu
> 3. Attempt to open the Windows partition using Nautilus
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: nautilus 1:3.4.2-0ubuntu1
> ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
> Uname: Linux 3.2.0-24-generic x86_64
> NonfreeKernelModules: nvidia wl
> ApportVersion: 2.0.1-0ubuntu8
> Architecture: amd64
> Date: Sun Jun 3 22:08:06 2012
> ExecutablePath: /usr/bin/nautilus
> GsettingsChanges: org.gnome.nautilus.window-state geometry
'1192x655+56+24'
> InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64
(20111012)
> SourcePackage: nautilus
> UpgradeStatus: Upgraded to precise on 2012-04-29 (34 days ago)
> XsessionErrors:
> (gnome-settings-daemon:1917): color-plugin-WARNING **: failed to get
edid: unable to get EDID for output
> (gnome-settings-daemon:1917): color-plugin-WARNING **: unable to get
EDID for xrandr-default: unable to get EDID for output
> (gnome-settings-daemon:1917): color-plugin-WARNING **: failed to reset
xrandr-default gamma tables: gamma size is zero
> (compiz:1933): GConf-CRITICAL **: gconf_client_add_dir: assertion
`gconf_valid_key (dirname, NULL)' failed
>
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>