Comment 10 for bug 1952614

Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

Hi Bernd,

For your issues with apport-retrace, yes it should download the files it needs, but in your case seems to fail for permission issues. Could you mabe just try it with sudo and rebuild instead of a direct binary path like:
  $ sudo apport-retrace --sandbox system --rebuild-package-info --stdout /var/crash/_usr_sbin_nginx.0.crash
Let us know if that creates a more useful output.

I agree that a crash is a problem either way. But we need to understand and/or recreate it to find if it is in upstream code or any Ubuntu modification/integration to then discuss/work/resolve the problem in the right place.

Therefore even if (hopefully not) your crash continues to refuse to give you proper symbols - did you try the approach of e.g. taking a clean Ubuntu VM, and installing/configuring it the way you did on the system this happened? This might clarify how related (or not) your config changes are and the same for logrotate that you expected to be related.
If you manage to recreate the issue please let us know the steps to reproduce - with those the debugging can happen on our side and everyone can e.g. compare different versions of nginx and/or releases of Ubuntu against this config.

Incomplete again (for now) as just with the addresses and no steps to recreate no one can help yet. Please continue the discussion and the work to get better debug output and (even better) a repro.