Comment 9 for bug 1580146

Revision history for this message
Andrea Bernabei (faenil) wrote : Re: Internet connection stops working while WiFi is still connected

Hi Tony :)

The problem does not happen when I'm connected to my home WiFi AP, it only happens while I'm at the office.

Yesterday I was able to kind of reliably reproduce the bug by doing the following:
1) connect to office WiFi
2) Open System settings -> Updates page 3-4 times
3) Open browser
4) Browser returns "network error"
5) Doublecheck that the bug is active using terminal

The fact that I open Updates page is probably not related, but it seemed to help. I have to try again and see what happens if I just connect and leave the device idle for 10mins and then check via phablet-shell.

Okay, I'll provide the entire syslog (instead of just grep NetworkManager).

Okay, I will use attachments.

Re access points: why? The length of the list of known APs should not impact the behaviour of the system (if it does it's another bug, right?). I did not inject new APs, so I expect all our retail customers to have a list of APs similar to mine, after more than 1 year of daily use.
If you just want me to remove some known APs to help the debugging then I will happily do that, but I first wanted to make sure this is not something we're expecting any user to do. Please let me know your view on this :)

Re crash files: yes, I checked, there are no new crash files

Re the new instructions: thank you :) I will let you have the results once I'm back to the office on Wednesday